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PRODID:-//Faveo Helpdesk Software - ECPv6.15.20//NONSGML v1.0//EN
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X-ORIGINAL-URL:https://www.faveohelpdesk.com
X-WR-CALDESC:Events for Faveo Helpdesk Software
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TZID:Asia/Kolkata
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DTSTART:20200101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20220522T080000
DTEND;TZID=Asia/Kolkata:20220522T170000
DTSTAMP:20260503T062311
CREATED:20230403T111743Z
LAST-MODIFIED:20260327T090836Z
UID:15467-1653206400-1653238800@www.faveohelpdesk.com
SUMMARY:Using SLAs and Escalation Rules to Improve Response Times
DESCRIPTION:In this recorded Faveo Helpdesk webinar\, you’ll learn how Service Level Agreements (SLAs) and Escalation Rules can help improve your customer support. The session explains how SLAs ensure that tickets are handled within a set time\, while escalation rules make sure nothing gets missed by automatically alerting the right people if there’s a delay. \n\n\n\n\n\n\n\nYou’ll also get to learn how your team can use these features to work more efficiently and keep customers happy. This video is a helpful guide for anyone looking to make their helpdesk faster\, more organized\, and more reliable.
URL:https://www.faveohelpdesk.com/event/using-slas-and-escalation-rules-to-improve-response-times/
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20220309T080000
DTEND;TZID=Asia/Kolkata:20220309T170000
DTSTAMP:20260503T062311
CREATED:20230403T112249Z
LAST-MODIFIED:20230403T112541Z
UID:15472-1646812800-1646845200@www.faveohelpdesk.com
SUMMARY:Basic Configuration of Faveo Helpdesk Which Includes.
DESCRIPTION:[iframe src=”https://www.youtube.com/embed/Fm14gx0mBhE” width=”100%” height=”400″] \n\n\n\n\n\n\nDiscover how to automate procedures\, manage customer problems more skillfully\, and respond to them quickly. \n\n\n\nA help desk software system can be of immense value and assistance to your customer support team.  \n\n\n\nLearn how to improve managing customer queries efficiently\, reply in a timely manner\, and also set automation workflows. \n\n\n\nIn this hour-long section\, you will get to know more about the basic configuration of the Faveo Helpdesk.
URL:https://www.faveohelpdesk.com/event/basic-configuration-of-faveo-helpdesk-which-includes/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20211117T080000
DTEND;TZID=Asia/Kolkata:20211117T170000
DTSTAMP:20260503T062311
CREATED:20230403T114627Z
LAST-MODIFIED:20260327T092055Z
UID:15496-1637136000-1637168400@www.faveohelpdesk.com
SUMMARY:A complete walkthrough of Faveo Helpdesk its working\, and features.
DESCRIPTION:Major Faveo Helpdesk features will be covered in this webinar\, along with key configurations to get you started using the Helpdesk.
URL:https://www.faveohelpdesk.com/event/a-complete-walkthrough-of-faveo-helpdesk-its-working-and-features/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20210526T080000
DTEND;TZID=Asia/Kolkata:20210526T170000
DTSTAMP:20260503T062311
CREATED:20230403T113916Z
LAST-MODIFIED:20260327T091959Z
UID:15485-1622016000-1622048400@www.faveohelpdesk.com
SUMMARY:How to use Faveo Helpdesk Ticketing System – Beginners Guide to Helpdesk
DESCRIPTION: Faveo Helpdesk is a ticket support system specially designed to cater to the needs of startups and SME’s\, empowering them with a state-of-the-art customer service app.  \n\n\n\nIt helps your team stay organized and keep tabs on customer service. \n\n\n\nIn today’s competitive startup scenario\, customer retention is one of the major challenges. Handling client queries diligently is all the difference between retaining or losing a long-lasting relationship.  \n\n\n\nThe company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.
URL:https://www.faveohelpdesk.com/event/how-to-use-faveo-helpdesk-ticketing-system-beginners-guide-to-helpdesk/
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