Faveo helpdesk Cloud & VPS features

Faveo Helpdesk Cloud & VPS features

Get to know what features you get with Faveo cloud hosting.

Feature List Help Desk Hosted Service Desk Hosted
Support
Self-service Help Center 1438108666_button_ok 1438108666_button_ok
Community Support 1438108666_button_ok 1438108666_button_ok
Phone Support 1438108666_button_ok 1438108666_button_ok
Chat Support 1438108666_button_ok 1438108666_button_ok
Email Support
1438108666_button_ok 1438108666_button_ok
Premium Support
1438108666_button_ok 1438108666_button_ok
Source Code
1438108666_button_ok 1438108666_button_ok
Hosting
Cloud or VPS Hosting 1438108666_button_ok 1438108666_button_ok
Help Desk
Knowledge base 1438108666_button_ok 1438108666_button_ok
Email Integration 1438108666_button_ok 1438108666_button_ok
API 1438108666_button_ok 1438108666_button_ok
Labels & Tags 1438108666_button_ok 1438108666_button_ok
Ticket and Time Based Billing 1438108666_button_ok 1438108666_button_ok
Installation Support
1438108666_button_ok 1438108666_button_ok
Reports
1438108666_button_ok 1438108666_button_ok
Advance SLA
1438108666_button_ok 1438108666_button_ok
Automated Ticket Assignment
1438108666_button_ok 1438108666_button_ok
Browser push notification
1438108666_button_ok 1438108666_button_ok
Approval module for ticket closure
1438108666_button_ok 1438108666_button_ok
Approval module for ticket assignment
1438108666_button_ok 1438108666_button_ok
Advance business hours
1438108666_button_ok 1438108666_button_ok
Plugins Ad-ons
Reseller Club Integration 1438108666_button_ok 1438108666_button_ok
Envato Integration 1438108666_button_ok 1438108666_button_ok
MSG91 SMS Integration 1438108666_button_ok 1438108666_button_ok
LDAP Authentication
1438108666_button_ok 1438108666_button_ok
Social Login
1438108666_button_ok 1438108666_button_ok
MCube Integration
1438108666_button_ok 1438108666_button_ok
knowlarity integration
1438108666_button_ok 1438108666_button_ok
Livserve integration
1438108666_button_ok 1438108666_button_ok
Twitter integration
1438108666_button_ok 1438108666_button_ok
Facebook integration
1438108666_button_ok 1438108666_button_ok
Exotel integration
1438108666_button_ok 1438108666_button_ok
Happyfox chat integration
1438108666_button_ok 1438108666_button_ok
Zapier integration
1438108666_button_ok 1438108666_button_ok
Podio integration
1438108666_button_ok 1438108666_button_ok
SMSLive247 integration
1438108666_button_ok 1438108666_button_ok
Mobile Apps
Android Helpdesk Pro 1438108666_button_ok 1438108666_button_ok
iOS Help Desk Pro 1438108666_button_ok 1438108666_button_ok
Service Desk
ITIL / ITSM Ready 1438108666_button_ok 1438108666_button_ok
Asset Management 1438108655_button_cancel 1438108666_button_ok
Problem Management 1438108655_button_cancel 1438108666_button_ok
Change Management 1438108655_button_cancel 1438108666_button_ok
Release Management 1438108655_button_cancel 1438108666_button_ok
Reports
1438108655_button_cancel 1438108666_button_ok

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