Friendly Helpdesk
Friendly Helpdesk
OUR PRODUCTS
Faveo ticketing management system helps you to manage tickets and queries efficiently and effectively
SLA Management
Faveo comes loaded with an integrated, time-assigned resolution and support system based on SLA
Faveo comes loaded with a Knowledge base for defining FAQs – an easy way for users to help themselves
Email Template
All the emails going out from the system can be customised to change design, as well as content
CMDB (Configuration management database), Configuration items (CI) tracking, Asset relationships
Release Management
Linked with changes, Schedule releases, Notify everybody in organization
Problem identification, Problem analysis, Solution to identified problems, Linked with tickets
Change Management
Plan, track and rollback changes, Change approval custom workflow
WHY FAVEO?
Open Source Software
Everyone can use and experience the best product in business.
Omni-Channel Integration
Seamlessly integrates with email & social media with a ticket generation system.
Perpetual License
Low long-term renewal cost, Faveo offers you the best experience at very nominal rates.
Company Branding
Faveo allows rebranding, colour changes to match company style.
Priority Support
All our customers are assigned dedicated account managers.
Customizable
Faveo is designed as a highly customizable software, All your requirements can be developed and merged easily into it.
Unlimited and Affordable
Faveo is not only easy on pocket but also allows unlimited agent usability.
Self Service
Users can help themselves with the easy-to-use user portal.
Self-hosted & Cloud-Based
Faveo gives you an option to host it on your server or you can use our cloud at affordable rates.
INTEGRATED PLATFORMS WITH FAVEO
WHAT DO OUR VALUABLE CUSTOMER SAY ABOUT US?
“We had so far so good experience with Faveo, It’s definitely going to be a long-term relationship. We will surely spread a good word for Faveo.”
“Experience is awesome not because Faveo is well designed and developed software ,but also because the commitment and dedication of the guys… ”
“It’s been a good experience, We are happy, it matches its tagline “Simplifying Customer Support”
“We can call it so far so good experience, LDAP gave us a tough time, Faveo resolved it for us like never happened.”
BRANDS WE WORK WITH
HELP DESK & SERVICE DESK PRICING, AS SIMPLE AS IT GETS
Help Desk Freelancer
Free₹14,999
- Limited time offer
- Use on one domain/site
Installation & Implementation-
Advance Features
- 2 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Startup
₹41,196.00₹51,495.00
- One time fee
- Use on one domain/site
- Installation & Implementation
- Advance Features
- 5 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk SME
₹82,390.80₹1,02,988.50
- One time fee
- Use on one domain/site
- Installation & Implementation
- Advance Features
- 10 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Enterprise
Contact Sales
- One time fee
- Use on one domain/site
- Installation & Implementation
- Advance Features
- Unlimited Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Freelancer
Free₹ 49,999
- Limited time offer
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 2 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Startup
₹87,540.00₹1,09,425.00
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 5 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk SME
₹1,75,081.20₹2,18,851.50
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 10 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Enterprise
Contact Sales
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Unlimited Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Freelancer
Free₹ 1,430
- Billed month to month
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 2 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk Startup
₹4,290.00₹5,362.50
- Billed month to month
- Use on one domain/site
- Installation & Implementation
- Advance Features
- 5 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk SME
₹8,580.00₹10,725.00
- Billed month to month
- Use on one domain/site
- Installation & Implementation
- Advance Features
- 10 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk Company
Contact Sales
- Billed month to month
- Use on one domain/site
- Installation & Implemenation
- Advance Features
- Unlimited Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Freelancer
Free₹ 4,166
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- Installation & Implementation
- 2 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Startup
₹6,600.00₹8,250.00
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- Installation & Implementation
- 5 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk SME
₹13,200.00₹16,500.00
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- Installation & Implementation
- 10 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Company
Contact Sales
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- Installation & Implementation
- Unlimited Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
* GST Extra
AWARDS
