With Faveo Helpdesk’s cutting-edge cloud-based platform, you can enhance your customer support experience and optimize your team’s productivity. Host and run Faveo on our secure servers. Get started without waiting!
Elevate Your Support Experience
Give Your Support Teams the Tools and Resources they need to Succeed
Faveo Cloud Plans & Pricing
Buy Annual plan and save up to 20%
Monthly
Annually
* Billed Annually
HELP DESK
$18.00 $21.00
$14.00 $18.00
Per Agent /month
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- Round-Robin routing
- Skill-based routing
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
SERVICE DESK
$36.00 $43.00
$28.00 $36.00
Per Agent /month
- All the features in
HelpDesk - Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
- And Many More Features
*GST Extra
Features
No Server Management
Faveo’s cloud-based architecture takes care of all server-related tasks, ensuring seamless performance and optimal uptime for your helpdesk. With server management off your plate, you can redirect valuable resources towards your core business objectives.
No Minimal Agent Commitment
With our flexible approach, you have the freedom to opt for just one agent, enabling you to minimize costs while still enjoying the full benefits of a robust customer support system. you can scale your agent count up or down as your business grows or adapts to changing demands.
Cutting-Edge Technology
Our cloud solutions are meticulously crafted to keep you at the forefront of innovation in the fast-paced digital world. Embrace the power of seamless integration, unmatched scalability, and unrivaled security to transform your customer service experience.
Robust Security
Protect your valuable data with our state-of-the-art security measures. Your data’s protection is our responsibility, and we take it seriously. Our unyielding commitment to protecting your information empowers you to focus on what truly matters.
Scalability On Demand
No more hardware constraints or lengthy implementation processes. With Faveo’s cloud model, scaling your helpdesk is as simple as a few clicks. Focus on delivering exceptional customer experiences, while we handle the technical intricacies in the background.
Seamless Migration
At Faveo Helpdesk, we understand that migrating your support system to a new platform can be a daunting task. That’s why we’ve made Seamless Migration a top priority to ensure a hassle-free transition for your business.
For any inquiries or to learn more about how Faveo Cloud can benefit your business
FAQ
All plans are billed monthly.
You can cancel your plan at any time and continue to access your workspace for the remainder of your billing month.
We guarantee 99.9% monthly uptime
All plans come with Free SSL certificate from Let’s Encrypt. If you want to install a third party paid SSL, you need to get in touch with our support team and we will get it installed for you.
We back up the data daily once a day and store backup data for up to 7 days
Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use online payment method available on our website
For queries and support please email us on support@faveohelpdesk.com
Servers are hosted in San Francisco, USA
You are provided only access to Faveo application running on the server. Servers are managed by us. Root/cPanel/WHM panel access will not be provided to you.
Yes absolutely, you can purchase self hosted license and we can help you migrate your data to your server.
Explore a fully-featured online demo
