Helpdesk & Service Desk Pricing, as Simple as It Gets
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
$12
Free
$12
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Servicedesk
$7.00
$8.40
$6.30
$8.40
Per Agent /month
- All the features in Freelancer
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
SME
Extended features for growing support teams
$15.00
$18.00
$13.50
$18.00
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
$26
Free
$26
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Servicedesk
$15.00
$18.00
$13.50
$18.00
Per Agent /month
- All the features in Freelancer
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
SME
Extended features for growing support teams
$25.00
$30.00
$22.50
$30.00
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
$320
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Helpdesk
$180.00
$216.00
Per Agent one time fee
- All the features in Freelancer
- Omni Channel Integration
SME
Extended features for growing support teams
$200.00
$240.00
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source Code
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
$600
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Helpdesk
$350.00
$420.00
Per Agent one time fee
- All the features in Freelancer
- Attachment Scanner
SME
Extended features for growing support teams
$400.00
$480.00
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source code
*GST Extra
Compare All Features

Customisable
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.

Self Hosted
Installs on your own server. Free support and software updates till the time your license is active

Open source
Open source, easy to install & setup. Code shared on Github. Option to purchase license with and without source code