Help desk & Service desk Pricing, as simple as it gets
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.
Help Desk Freelancer
Free$199
- Limited time offer
- Use on one domain/site
Installation & Configuration-
Advance Features
- 2 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Startup
$ 480$ 540
- One time fee
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 5 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk SME
$ 960$ 1080
- One time fee
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 10 Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Company
$ 1,499$ 1,649
- One time fee
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Unlimited Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Enterprise
$ 2,516$ 2,999
- One time fee
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Unlimited Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Freelancer
Free$ 669
- Limited time offer
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 2 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Startup
$ 1,020$ 1,499
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 5 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk SME
$ 2,040$ 2,499
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- 10 Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Company
$2,499$ 2,999
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Unlimited Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Servicedesk Enterprise
$ 3,495$ 3,999
- One time fee
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Unlimited Agents
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation
- Premium Support
- Perpetual License
Help Desk Freelancer
Free$ 17
- Billed month to month
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 2 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk Startup
$45$ 51
- Billed month to month
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 5 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk SME
$ 90$ 97
- Billed month to month
- Use on one domain/site
- Installation & Configuration
- Advance Features
- 10 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Help Desk Company
$ 140$ 149
- Billed month to month
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Unlimited Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Freelancer
Free$ 58
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- 2 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Startup
$ 90$ 95
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- 5 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk SME
$ 180$ 189
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- 10 Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Service Desk Company
$ 224$ 250
- Billed month to month
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Advance Features
- Unlimited Agents
- Source Code
- Free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Recurring License
Customisable
Faveo is completely customisable as per your requirement. Do get in touch with us to discuss
Self Hosted
Installs on your own server. Free support and software updates till the time your license is active
Open source
Open source, easy to install & setup. Code shared on Github. Option to purchase license with and without source code
Know which plan is right for you
FAQ
Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required.
Software Requirement
- OS: CentOS7
- Web Server: Apache
- PHP Version: 7.1
- PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
- Database: MySQL(5.0+)
- Job Scheduler: Cron Job or any task scheduler
- Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration
Minimum Hardware Requirement
- 4 GB Ram
- 2 Core Processor
- 100 GB Hard disk
If your server meets the above requirements but still has a problem with installation, be sure to seek help from the community or contact us.
*Though Faveo is platform independent & supports many different OS and web servers, it has been tested only with above specification and we recommend the same
Android & iOS app’s are available on Google play store & Apple app store.
You can shift from one plan of Faveo to another. Get in touch with us to discuss your requirement.
Faveo is completely customisable as per your requirement. Customisations are charged extra. Do get in touch with us to discuss customisation.
Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use PayPal or a credit card.
Cloud and recurring billing plan comes with free support and software updates till the time your license is active.
Perpetual license, one time purchase plan comes with free technical support and software updates for 1 Year. After 1 year you can purchase support and software updates annually in order to get new software upgrades and support.
Support and Software updates 1 year renewal cost is 80% of your total license cost. It includes new version upgrades, bug fixes and technical support. We recommend to purchase this package to keep your help desk up to date.
Perceptual License:
- Annual one time payment
- Product never expires, lifetime validity
- Support and updates valid for 1 year
- Second year support & update renewal fee is 50% of product cost
Recurring License:
- Monthly fee
- Product expires on non payment
- Support & updates valid till product expiry
- Renewal fee is 100% of product cost
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