Introduction

Efficient support for critical issues and the scheduled release of updated versions are successfully fixing numerous bugs and adding new functionalities.

Problem faced earlier before using Faveo:

Previously it is challenging to monitor the incident and user requests.

The Solution:

Various functionalities and futures have been introduced, prominently featuring the asset management module.

Refer Faveo to other businesses:

Yes

Future with Faveo:

In expectation of the required assistance for the asset management tool, it is imperative to establish control validations to address the issue of numerous duplicate entries.

atria Convergence Technologies Limited
Industry: telecommunications
Customer Since: 2020

Agents: 3000
Tickets receiving per day:450

“The available report from Faveo regarding the tickets and CM monitoring is highly beneficial.”
Balaprakash

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