According to a report by Future Market Insights, the global valuation of helpdesk software was US$ 9.9 billion and it is expected to reach a whopping valuation of US$ 26.8... read more →
We’re thrilled to announce that our product, Faveo Helpdesk has been recognized as an impactful software solution for businesses, and for which we have received the 2023 Best Value Badge... read more →
It's no secret that technology is an important part of businesses, whether it's your neighbourhood grocery store, a bustling e-commerce site, or a growing tech giant. As businesses rely more... read more →
Do you know that how you deal with your customers can make or break your business? Being aware of the customer’s perspective can transform the interaction between customer agents and... read more →
Are your customers leaving and not coming back? Losing your customers is a difficult pill to swallow. According to one study by HubSpot, it is probable that 93% of customers... read more →
Faveo is a feature-rich helpdesk solution that helps businesses in Ticket Management, Change Management, Problem Management, & Asset Management. It is a web-based support ticket system, easy to use, and... read more →
Who doesn’t love instant replies, no matter if they are from your loved ones or a product support team? There could be no better option than chat to have a... read more →
Choosing new software requires a lot of market research in order to find the best fit. Everyone wants to spend their money judiciously while purchasing software that suits their requirements.... read more →
Faveo supports multiple languages and can be easily translated to your native language. You can read the instruction on how to translate Faveo to your native language here https://www.support.ladybirdweb.com/show/how-to-translate-faveo-into-multiple-languages When... read more →
Here is an infographics explaining the importance of self service portals