How Meilisearch Improves Search Functionality in Faveo
Introduction Faveo comes equipped with Meilisearch which can be enabled [...]
Key Capabilities of an IT Service Desk
An IT service desk is an important part of any [...]
Benefits Of Service Desk Implementation
As the digital world is rapidly evolving, the need for, [...]
Helpdesk Analytics For Data-Driven Decisions
In today's ever-evolving business environment, the importance of making data-driven [...]
Beyond the Touchscreen: The Era of Voice-Powered Support
In a time when technological growth continues to reshape how [...]
AR/VR: Transforming the Customer Service Landscape – A Practical Approach
Technology is playing an important role in reshaping our interactions [...]
Elevating Efficiency And Embracing Sustainability: A Verdant Approach To Customer Service Operation
Many enterprises are continuously striving to achieve sustainability initiatives, and [...]
The Helpdesk Goes Multilingual: Machine Translation For Global Support
As the world becomes more connected, the need for businesses [...]
Track Customer Tickets With Faveo Ticketing System
When you start working in customer support you will begin [...]
Bridging the gap: A comprehensive guide to helpdesk performance metrics
If you are a manager, you probably keep an eye [...]