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GEP GROUP

About Company:

GEP was founded in 2000 by specialists in Occupational Health and Safety growing today to the largest consultant in health and safety services in Greece. In its interest to provide high-quality Occupational Health and Safety services to its Clients, GEP has established the most complete and specialized network of Occupational Doctors and Safety Officers with know-how and experience in all sectors of the economy and developed to a valuable business partner.

Problem faced earlier before using Faveo:

Organizing an IT support system was a problem for us, we were not able to manage the systematic flow of support cases.

Solution:

Faveo Helped us in organizing our IT support (Ticketing). It felt easy with Faveo. Knowledgebase was an add-on for us, our clients can explore knowledgebase even before raising the tickets.

Experience with Faveo:

It’s been a great journey for us, we will explore more and make good use of Faveo.

GEP GROUP.
Industry: Software
Customer Since: 2021

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