Compare plan features
Get to know what features you get with each Faveo plan.
Get to know what features you get with each Faveo plan.
Feature List | Help Desk Community | Help Desk Paid versions | Help Desk Enterprise | Service Desk Community | Service Desk Paid versions | Service Desk Enterprise |
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Support | ||||||
Self-service Help Center | ||||||
Community Support | ||||||
Phone Support | ||||||
Chat Support | ||||||
Email Support |
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Premium Support |
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Source Code |
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Help Desk | ||||||
Knowledge base | ||||||
Email Integration | ||||||
API | ||||||
Labels & Tags | ||||||
Ticket and Time Based Billing | ||||||
Installation Support |
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Reports |
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Basic SLA |
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Advance SLA with reminders & 5 level escalation |
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Automated Ticket Assignment |
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Browser push notification |
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Approval module for ticket closure |
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Approval module for ticket assignment |
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Advance business hours |
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Basic 24/7 business hours |
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New Ticket Inbox with filters |
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Faveo Listeners |
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Custom form builder with drag and drop functionality for Users & organisation |
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Custom form builder with drag and drop functionality for Tickets |
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Advance workflow with more options |
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Plugins Ad-ons | ||||||
Reseller Club Integration | ||||||
Envato Integration | ||||||
MSG91 SMS Integration | ||||||
LDAP Authentication |
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Social Login |
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MCube Integration |
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knowlarity integration |
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Livserve integration |
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Twitter integration |
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Facebook integration |
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Exotel integration |
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Happyfox chat integration |
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Zapier integration |
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Podio integration |
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SMSLive247 integration |
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Mobile Apps | ||||||
Android Helpdesk Community |
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Android Helpdesk Pro | ||||||
iOS Help Desk Community | ||||||
iOS Help Desk Pro | ||||||
Service Desk | ||||||
ITIL / ITSM Ready | ||||||
Asset Management | ||||||
Problem Management | ||||||
Change Management | ||||||
Release Management | ||||||
Reports |