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Compare plan features
Get to know what features you get with each Faveo plan.
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Feature List | Help Desk Community | Help Desk Paid versions | Help Desk Enterprise | Service Desk Community | Service Desk Paid versions | Service Desk Enterprise |
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Support | ||||||
Self-service Help Center | ![]() |
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Community Support | ![]() |
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Phone Support | ![]() |
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Chat Support | ![]() |
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Email Support |
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Premium Support |
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Source Code |
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Help Desk | ||||||
Knowledge base | ![]() |
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Email Integration | ![]() |
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API | ![]() |
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Labels & Tags | ![]() |
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Ticket and Time Based Billing | ![]() |
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Installation Support |
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Reports |
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Basic SLA |
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Advance SLA with reminders & 5 level escalation |
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Automated Ticket Assignment |
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Browser push notification |
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Approval module for ticket closure |
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Approval module for ticket assignment |
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Advance business hours |
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Basic 24/7 business hours |
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New Ticket Inbox with filters |
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Faveo Listeners |
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Custom form builder with drag and drop functionality for Users & organisation |
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Custom form builder with drag and drop functionality for Tickets |
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Advance workflow with more options |
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Plugins Ad-ons | ||||||
Reseller Club Integration | ![]() |
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Envato Integration | ![]() |
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MSG91 SMS Integration | ![]() |
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LDAP Authentication |
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Social Login |
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MCube Integration |
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knowlarity integration |
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Livserve integration |
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Twitter integration |
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Facebook integration |
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Exotel integration |
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Happyfox chat integration |
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Zapier integration |
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Podio integration |
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SMSLive247 integration |
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Mobile Apps | ||||||
Android Helpdesk Community |
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Android Helpdesk Pro | ![]() |
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iOS Help Desk Community | ![]() |
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iOS Help Desk Pro | ![]() |
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Service Desk | ||||||
ITIL / ITSM Ready | ![]() |
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Asset Management | ![]() |
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Problem Management | ![]() |
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Change Management | ![]() |
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Release Management | ![]() |
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Reports |
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Faveo HELPDESK Mobile App Compare plan & features
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