Introduction
Our company services IT for Pelabuhan Indonesia.
Problem faced earlier before using Faveo:
Lack of tools that can handle a lot of incident and request, limited agent, limited interaction with external user.
The Solution:
Provide competitive product with less cost, and can integrated to a lot off our internal tools.
Refer Faveo to other businesses:
Yes
Future with Faveo:
Maybe in the future we’ll use it again.
ILCS
Industry: IT
Customer Since: 2021
country: Indonesia
Product used: Faveo Service Desk
Agents: 100
Tickets receiving per day:500
“Everything is good”
Kamaldila