Help Desk Pricing, as simple as it gets
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.
Help Desk Community
FreeLifetime
- Use on unlimited domain/site
Installation & Configuration- Advance Features
- Unlimited Agents
Open Source
- Support
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Help Desk Smart
₹ 5,999₹ 6,999
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Cost per Agent
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Help Desk Pro
₹ 63,999₹ 76,999
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Cost For Unlimited Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Help Desk Advance
₹ 1,59,999₹ 1,91,199
- Use on one domain/site
- Installation & Configuration
- Advance Features
- Cost For Unlimited Agents
- Source Code
- 1 Year free support & software updates
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
* GST Extra
Service Desk Pricing, as simple as it gets
Opt for one of the premium version as per your requirements, which comes with support & multi-platform integration.
Service Desk Community
FreeLifetime
- Use on unlimited domain/site
- ITIL / ITSM Ready
- Asset Management
- Open Source
- Advance Features
- Unlimited Agents
- Support
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Service Desk Smart
₹ 15,935₹ 19,999
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Cost per Agent
- Support
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Service Desk Pro
₹ 1,59,999₹ 1,91,999
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Cost for Unlimited Agents
- Support
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
Service Desk Advance
₹ 3,59,999₹ 4,59,999
- Use on one domain/site
- ITIL / ITSM Ready
- Asset Management
- Source Code
- Advance Features
- Cost for Unlimited Agents
- Support
- Plugins Multi platform integration
- API documentation & support
- Premium Support
- Perpetual License
* GST Extra
Customisable
Faveo is completely customisable as per your requirement. Do get in touch with us to discuss
Self Hosted
Installs on your own server. One year of upgrades & support included
Open source
Open source, easy to install & setup. Code shared on Github
Know which plan is right for you
All plans except smart version include unlimited tickets, agents and clients
FAQ
Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required.
- OS: CentOS7
- Web Server: Apache
- PHP Version: 7.1+
- PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
- Database: MySQL(5.0+)
- Job Scheduler: Cron Job or any task scheduler
- Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration
If your server meets the above requirements but still has a problem with installation, be sure to seek help from the community or contact us.
*Though Faveo is platform independent & supports many different OS and web servers, it has been tested only with above specification and we recommend the same
Renewal cost is 80% of product cost.
Renewing is optional and in case annual renewal is not opted for, one can still continue to use the product but will not get updates or support after first year.
We currently don’t have cloud/SaaS version, it’s part of our road map and you will see it in coming months.
Android & iOS app’s are available on Google play store & Apple app store.
Yes absolutely, you can purchase pro license and we can help you.
Faveo is completely customisable as per your requirement. Do get in touch with us to discuss customisation.
Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use PayPal or a credit card.
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