Pricing India

Help Desk Pricing, as simple as it gets

Choose from our free open source version or paid premium versions which come with support & multi-platform integration.

Help Desk Community

FreeLifetime
  • Use on unlimited domain/site
  • 1438108655_button_cancel Installation & Configuration
  • 1438108655_button_cancel Advance Features
  • Unlimited Agents
  • 1438108666_button_ok Open Source
  • 1438108655_button_cancel Support
  • Cancel Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Smart

₹ 5,999₹ 6,999
  • Use on one domain/site
  • 1438108655_button_cancel Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Cost per Agent
  • 1438108655_button_cancel Source Code
  • 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Pro

₹ 63,999₹ 76,999
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Cost  For Unlimited Agents
  • 1438108655_button_cancel Source Code
  • 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Advance

₹ 1,59,999₹ 1,91,199
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Cost For Unlimited Agents
  • 1438108666_button_ok Source Code
  • 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

* GST Extra

Service Desk Pricing, as simple as it gets

Opt for one of the premium version as per your requirements, which comes with support & multi-platform integration.

Service Desk Community

FreeLifetime
  • Use on unlimited domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Open Source
  • 1438108655_button_cancel Advance Features
  • Unlimited Agents
  • 1438108655_button_cancel Support
  • Cancel Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Service Desk Smart

₹ 15,935₹ 19,999
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Advance Features
  • Cost per Agent
  • 1438108666_button_ok Support
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Service Desk Pro

₹ 1,59,999₹ 1,91,999
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108655_button_cancel  Source Code
  • 1438108666_button_ok Advance Features
  •  Cost  for Unlimited Agents
  • 1438108666_button_ok Support
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Service Desk Advance

₹ 3,59,999₹ 4,59,999
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Source Code
  • 1438108666_button_ok Advance Features
  • Cost  for Unlimited Agents
  • 1438108666_button_ok Support
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

* GST Extra

Helpdesk money back

Customisable

Faveo is completely customisable as per your requirement. Do get in touch with us to discuss

Helpdesk self hosted

Self Hosted

Installs on your own server. One year of upgrades & support included

Helpdesk open source

Open source

Open source, easy to install & setup. Code shared on Github

Know which plan is right for you

See complete feature comparison

All plans except smart version include unlimited tickets, agents and clients

FAQ

Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required.

  • OS: CentOS7
  • Web Server: Apache
  • PHP Version: 7.1+
  • PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
  • Database: MySQL(5.0+)
  • Job Scheduler:  Cron Job or any task scheduler
  • Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

If your server meets the above requirements but still has a problem with installation, be sure to seek help from the community or contact us.

*Though Faveo is platform independent & supports many different OS and web servers, it has been tested only with above specification and we recommend the same

Renewal cost is 80% of product cost.

Renewing is optional and in case annual renewal is not opted for, one can still continue to use the product but will not get updates or support after first year.

We currently don’t have cloud/SaaS version, it’s part of our road map and you will see it in coming months.

Android & iOS app’s are available on Google play store & Apple app store.

Yes absolutely, you can purchase pro license and we can help you.

Faveo is completely customisable as per your requirement. Do get in touch with us to discuss customisation.

Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use PayPal or a credit card.

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