Helpdesk & Service desk Pricing, as simple as it gets
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
₹1000
Free
₹1000
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Servicedesk
₹599.41
₹719.29
₹539.47
₹719.29
Per Agent /month
- All the features in Freelancer
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
SME
Extended features for growing support teams
₹1,284.45
₹1,541.34
₹1,156.01
₹1,541.34
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
₹2000
Free
₹2000
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Servicedesk
₹1,284.45
₹1,541.34
₹1,156.01
₹1,541.34
Per Agent /month
- All the features in Freelancer
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
SME
Extended features for growing support teams
₹2,140.75
₹2,568.90
₹1,926.68
₹2,568.90
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
₹30,000
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Helpdesk
₹15,413.40
₹18,496.08
Per Agent one time fee
- All the features in Freelancer
- Omni Channel Integration
SME
Extended features for growing support teams
₹17,126.00
₹20,551.20
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source Code
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
₹60,000
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Helpdesk
₹29,970.50
₹35,964.60
Per Agent one time fee
- All the features in Freelancer
- Attachment Scanner
SME
Extended features for growing support teams
₹34,252.00
₹41,102.40
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source code
*GST Extra
Compare All Features

Customisable
Choose from our free open source version or paid premium versions which come with support & multi-platform integration.

Self Hosted
Installs on your own server. Free support and software updates till the time your license is active

Open source
Open source, easy to install & setup. Code shared on Github. Option to purchase license with and without source code