Pricing India

Help desk & Service desk Pricing, as simple as it gets

Choose from our free open source version or paid premium versions which come with support & multi-platform integration.

Helpdesk - Perpetual License

Help Desk Freelancer

Free₹14,999
  • Limited time offer
  • Use on one domain/site
  • 1438108655_button_cancel Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 2 Agents
  • 1438108655_button_cancel Source Code
  • 1438108655_button_cancel 1 Year free support & software updates
  • 1438108655_button_cancel Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Startup

₹ 29,999₹ 34,999
  • One time fee
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 5 Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk SME

₹ 66,999₹ 74,999
  • One time fee
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 10 Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Company

₹ 99,999₹1,14,999
  • One time fee
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108655_button_cancel Premium Support
  • 1438108666_button_ok Perpetual License

Help Desk Enterprise

₹ 1,79,999₹ 1,99,999
  • One time fee
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108666_button_ok Source Code
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

* GST Extra

Servicedesk - Perpetual License

Servicedesk Freelancer

Free₹ 49,999
  • Limited time offer
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Advance Features
  • 2 Agents
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Servicedesk Startup

₹ 99,999₹ 119,999
  • One time fee
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Advance Features
  • 5 Agents
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Servicedesk SME

₹ 1,29,999₹ 1,49,999
  • One time fee
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108655_button_cancel  Source Code
  • 1438108666_button_ok Advance Features
  • 10 Agents
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Servicedesk Company

₹ 172,799₹ 199,999
  • One time fee
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Source Code
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

Servicedesk Enterprise

₹ 2,50,000₹ 2,99,000
  • One time fee
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Source Code
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108666_button_ok 1 Year free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation
  • 1438108666_button_ok Premium Support
  • 1438108666_button_ok Perpetual License

* GST Extra

Helpdesk - Recurring License

Help Desk Freelancer

₹ 629billed month to month
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 2 Agents
  • 1438108655_button_cancel Source Code
  • Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Help Desk Startup

₹ 1,249billed month to month
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 5 Agents
  • 1438108655_button_cancel Source Code
  • Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Help Desk SME

₹ 2,791.63billed month to month
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • 10 Agents
  • 1438108655_button_cancel Source Code
  • Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Helpdesk Desk Enterprise

₹ 4,169billed month to month
  • Use on one domain/site
  • 1438108666_button_ok Installation & Configuration
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108655_button_cancel Source Code
  • Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

* GST Extra

Servicedesk - Recurring License

Service Desk Freelancer

₹ 2,089billed month to month
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Advance Features
  • 2 Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Service Desk Startup

₹ 4,169billed month to month
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Advance Features
  • 5 Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Service Desk SME

₹ 5,416billed month to month
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Advance Features
  • 10 Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

Service Desk Enterprise

₹ 7,199billed month to month
  • Use on one domain/site
  • ITIL / ITSM Ready
  • Asset Management
  • 1438108666_button_ok Advance Features
  • Unlimited Agents
  • 1438108655_button_cancel Source Code
  • 1438108666_button_ok Free support & software updates
  • 1438108666_button_ok Plugins Multi platform integration
  • 1438108666_button_ok API documentation & support
  • 1438108666_button_ok Recurring License

* GST Extra

Open Source

Help Desk Community

FreeLifetime
  • Use on unlimited domain/site
  • 1438108655_button_cancel ITIL / ITSM Ready
  • 1438108655_button_cancel Asset Management
  • 1438108666_button_ok Open Source
  • 1438108655_button_cancel Advance Features
  • 1438108666_button_ok Unlimited Agents
  • 1438108655_button_cancel Support
  • Cancel Plugins Multi platform integration
  • 1438108666_button_ok Rest API
  • 1438108666_button_ok Perpetual License

Service Desk Community

FreeLifetime
  • Use on unlimited domain/site
  • 1438108666_button_ok ITIL / ITSM Ready
  • 1438108666_button_ok Asset Management
  • 1438108666_button_ok Open Source
  • 1438108655_button_cancel Advance Features
  • 1438108666_button_ok Unlimited Agents
  • 1438108655_button_cancel Support
  • Cancel Plugins Multi platform integration
  • 1438108666_button_ok Rest API
  • 1438108666_button_ok Perpetual License
Helpdesk money back

Customisable

Faveo is completely customisable as per your requirement. Do get in touch with us to discuss

Helpdesk self hosted

Self Hosted

Installs on your own server. Free support and software updates till the time your license is active

Helpdesk open source

Open source

Open source, easy to install & setup. Code shared on Github. Option to purchase license with and without source code

Know which plan is right for you

See complete feature comparison

FAQ

What are the technical requirement?

Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required.
Software Requirement

  • OS: CentOS7
  • Web Server: Apache
  • PHP Version: 7.1
  • PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
  • Database: MySQL(5.0+)
  • Job Scheduler:  Cron Job or any task scheduler
  • Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

Minimum Hardware Requirement

  • 4 GB Ram
  • 2 Core Processor
  • 100 GB Hard disk

If your server meets the above requirements but still has a problem with installation, be sure to seek help from the community or contact us.

*Though Faveo is platform independent & supports many different OS and web servers, it has been tested only with above specification and we recommend the same

Does Faveo have a mobile app?

Android & iOS app’s are available on Google play store & Apple app store.

Can we switch from one plan to another

You can shift from one plan of Faveo to another. Get in touch with us to discuss your requirement.

Is Faveo customisable?

Faveo is completely customisable as per your requirement. Customisations are charged extra. Do get in touch with us to discuss customisation.

Can I pay via bank transfer?

Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use PayPal or a credit card.

Technical support & software updates

Cloud and recurring billing plan comes with free support and software updates till the time your license is active.

Perpetual license, one time purchase plan comes with free technical support and software updates for 1 Year. After 1 year you can purchase support and software updates annually in order to get new software upgrades and support.

Support and Software updates 1 year renewal cost is 50% of your total license cost. It includes new version upgrades, bug fixes and technical support. We recommend to purchase this package to keep your help desk up to date.

Explore a fully-featured online demo

Online Demo