Precios de Helpdesk y Service Desk: lo más sencillo posible

Elija entre nuestra versión gratuita de código abierto o versiones premium pagas que vienen con soporte e integración multiplataforma.

Helpdesk - Reccuring

Monthly Yearly

* Billed Annually

Freelancer

Start managing support with ease

Free
₹1000

2 Agents

Order Now

Dynamic Ticket Form Management
SLA Process Management
SLA reminder & escalation
Workflow & Approval Workflow Management
Workflow Automation
Collision Detection
In-Depth Reports
Canned Response
Average handling Time
Custom Reports and Dashboards

Startup

Essential features for small teams starting with Helpdesk

₹609.00
₹769.00

₹549.00
₹769.00

Per Agent /month

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Auto Ticket Assignment

SME

Extended features for growing support teams

₹949.00
₹1,189.00

₹859.00
₹1,189.00

Per Agent /month

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
Nextgen
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & intercom
SMS
Google Chat
Microsoft Teams
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Faveo Live Chat
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Advanced Dashboard
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Elea Assistant
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Advanced Encryption
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
File	1	10	10	10
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Servicedesk - Reccuring

Monthly Annually

* Billed Annually

Freelancer

Start managing support with ease

Free
₹2000

2 Agents

Order Now

All the features in HelpDesk
Asset Management
Problem Management
Change Management
Release Management
Contract Management

Startup

Essential features for small teams starting with Servicedesk

₹1,289.00
₹1,619.00

₹1,169.00
₹1,619.00

Per Agent /month

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Auto Ticket Assignment
Asset Management
Problem Management
Change Management
Release Management
Contract Management

SME

Extended features for growing support teams

₹1,979.00
₹2,479.00

₹1,789.00
₹2,479.00

Per Agent /month

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization
Remote Desktop Integration

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
Nextgen
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & Intercom
SMS
GitHub
Google Chat
Microsoft Teams
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Faveo Live Chat
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Advanced Dashboard
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
ServiceDesk
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
Service Catalogue
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Elea Assistant
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Jira
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Advanced Encryption
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Helpdesk - Perpetual

Freelancer

Start managing support with ease

Free
₹30,000

2 Agents

Order Now

Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalation
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards

Startup

Essential features for small teams starting with Helpdesk

₹15,329.00
₹19,169.00

Per Agent one time fee

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Auto Ticket Assignment

SME

Extended features for growing support teams

₹17,049.00
₹21,319.00

Per Agent one time fee

Order Now

All the features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js
Elea AI
AI-powered Chatbot

Enterprise Pro

Maximum flexibility and control for advanced support operations

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source Code Access
Enterprise Support
1 staging License
Custom Feature Development
Account Manager

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
CRT Workflow Pro
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
Nextgen
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
Facebook channel Pro
WhatsApp Business
WhatsApp Business Pro
Twitter
Twitter Pro
Line
Line Pro
Instagram
Instagram Pro
Telephony Service
Telephony Service Pro
3CX integration
Chat integration with Tawk & intercom
Chat Pro integration with Tawk & intercom
SMS
SMS Pro
Google Chat
Microsoft Teams
Single sign-on (SSO)
Microsoft Entra ID
Microsoft Entra ID Pro
LDAP including Microsoft AD
LDAP Pro including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Ad Hoc Approval Pro
Collaborators
Faveo Live Chat
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Advanced Dashboard
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Department Status Link Pro
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
CSS customization Pro
Extendable API
Custom Language
Custom Language Pro
Custom Js
Custom Js Pro
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Third party integrations
Lime Survey
Lime Survey Pro
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Attachment Scanner Pro
Advanced Encryption
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
File	1	10	10	10	20
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

Servicedesk - Perpetual

Freelancer

Start managing support with ease

Free
₹60,000

2 Agents

Order Now

All the features in HelpDesk
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Asset Management
Problem Management
Change Management
Release Management
Contract Management

Startup

Essential features for small teams starting with Helpdesk

₹29,889.00
₹37,369.00

Per Agent one time fee

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Auto Ticket Assignment

SME

Extended features for growing support teams

₹3,42,439.00
₹4,28,049.00

Per Agent one time fee

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization
Remote Desktop Integration

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

Enterprise Pro

Maximum flexibility and control for advanced support operations

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source Code Access
Enterprise Support
1 StagingLicense
Custom Feature Development
Account Manager

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
CRT Workflow Pro
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
Nextgen
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
Facebook channel Pro
WhatsApp Business
WhatsApp Business Pro
Twitter
Twitter Pro
Line
Line Pro
Instagram
Instagram Pro
Telephony Service
3CX integration
Chat integration with Tawk & Intercom
Chat Pro integration with Tawk & Intercom
SMS
SMS Pro
GitHub
Google Chat
Microsoft Teams
Single sign-on (SSO)
Microsoft Entra ID
Microsoft Entra ID Pro
LDAP including Microsoft AD
LDAP Pro including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Ad Hoc Approval Pro
Collaborators
Faveo Live Chat
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Advanced Dashboard
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Department Status Link Pro
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
ServiceDesk
ServiceDesk Pro
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
Service Catalogue
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
CSS customization Pro
Extendable API
Custom Language
Custom Language Pro
Custom Js
Custom Js Pro
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Elea Assistant
Elea Assistant Pro
Third party integrations
Lime Survey
Lime Survey Pro
Cisco Smart Bonding
Slack
Remote Desktop
Remote Desktop Pro
Jira
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Attachment Scanner Pro
Advanced Encryption
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

Para cualquier consulta o para saber más sobre cómo Faveo Cloud puede beneficiar a su negocio

CONTÁCTENOS

Personalizable

Elija entre nuestra versión gratuita de código abierto o versiones premium pagas que vienen con soporte e integración multiplataforma.

Autoalojado

Se instala en su propio servidor. Soporte y actualizaciones de software gratuitas hasta que su licencia esté activa.

Código abierto

Código abierto, fácil de instalar y configurar. Código compartido en Github. Opción de adquirir licencia con o sin código fuente.

Sepa qué plan es adecuado para usted

Ver comparación completa de características

FAQ

¿Cuáles son los requisitos técnicos?

Faveo HELPDESK es una aplicación web independiente de la plataforma, lo que significa que es compatible con todos los sistemas operativos. Para instalar y ejecutar Faveo HELPDESK se requieren los siguientes componentes.

Software Requirement

OS: Ubuntu 22.04
Web Server: Apache
PHP Version: 8.2
PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
Database: MySQL 8.0.x or Maria DB 10.6.x
Job Scheduler: Cron Job or any task scheduler
Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

Minimum Hardware Requirement

CPU: 4vCPU
RAM: 8GiB
Storage: 40GiB
Si su servidor cumple con los requisitos anteriores, pero aún tiene problemas de instalación, consulte con la comunidad o contáctenos.

*Aunque Faveo es independiente de la plataforma y compatible con diversos sistemas operativos y servidores web, se ha probado únicamente con las especificaciones anteriores y recomendamos lo mismo.

¿Faveo tiene una aplicación móvil?

Las aplicaciones de Android e iOS están disponibles en Google Play Store y Apple App Store.

¿Podemos cambiar de un plan a otro?

Puedes cambiar de un plan de Faveo a otro. Contáctanos para hablar sobre tus necesidades.

¿Faveo es personalizable?

Faveo es totalmente personalizable según tus necesidades. Las personalizaciones tienen un coste adicional. Contáctanos para hablar sobre la personalización.

¿Puedo pagar mediante transferencia bancaria?

Sí, aceptamos transferencias bancarias. Tenga en cuenta que las transferencias bancarias son el método de pago más lento y pueden tardar entre 1 y 7 días en procesarse. Si desea acceder a Faveo al instante, le recomendamos usar PayPal o una tarjeta de crédito.

Soporte técnico y actualizaciones de software

El plan de facturación recurrente y en la nube incluye soporte técnico y actualizaciones de software gratuitos hasta que su licencia esté activa.

El plan de licencia perpetua, con compra única, incluye soporte técnico y actualizaciones de software gratuitos durante 1 año. Después de 1 año, puede adquirir soporte técnico y actualizaciones de software anualmente para obtener nuevas actualizaciones y soporte.

El costo de la renovación anual de soporte técnico y actualizaciones de software es del 80% del costo total de su licencia. Incluye actualizaciones de nuevas versiones, corrección de errores y soporte técnico. Recomendamos adquirir este paquete para mantener su soporte técnico actualizado.

DEMOSTRACIÓN EN LÍNEA

Precios de Helpdesk y Service Desk: lo más sencillo posible

Helpdesk - Reccuring

Servicedesk - Reccuring

Helpdesk - Perpetual

Servicedesk - Perpetual

Helpdesk - Reccuring

* Billed Annually

Freelancer

Free ₹1000

Free ₹1000

2 Agents

Startup

₹609.00 ₹769.00

₹549.00 ₹769.00

Per Agent /month

SME

₹949.00 ₹1,189.00

₹859.00 ₹1,189.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Servicedesk - Reccuring

* Billed Annually

Freelancer

Free ₹2000

Free ₹2000

2 Agents

Startup

₹1,289.00 ₹1,619.00

₹1,169.00 ₹1,619.00

Per Agent /month

SME

₹1,979.00 ₹2,479.00

₹1,789.00 ₹2,479.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Helpdesk - Perpetual

Freelancer

Free ₹30,000

2 Agents

Startup

₹15,329.00 ₹19,169.00

Per Agent one time fee

SME

₹17,049.00 ₹21,319.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Servicedesk - Perpetual

Freelancer

Free ₹60,000

2 Agents

Startup

₹29,889.00 ₹37,369.00

Per Agent one time fee

SME

₹3,42,439.00 ₹4,28,049.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Personalizable

Autoalojado

Código abierto

Free
₹1000

Free
₹1000

₹609.00
₹769.00

₹549.00
₹769.00

₹949.00
₹1,189.00

₹859.00
₹1,189.00

Free
₹2000

Free
₹2000

₹1,289.00
₹1,619.00

₹1,169.00
₹1,619.00

₹1,979.00
₹2,479.00

₹1,789.00
₹2,479.00

Free
₹30,000

₹15,329.00
₹19,169.00

₹17,049.00
₹21,319.00

Free
₹60,000

₹29,889.00
₹37,369.00

₹3,42,439.00
₹4,28,049.00