تسعير خدمات الدعم الفني وخدمة العملاء، بكل بساطة
يمكنك الاختيار من بين إصدارنا المجاني مفتوح المصدر أو الإصدارات المدفوعة المتميزة التي تأتي مع الدعم والتكامل مع منصات متعددة.
* Billed Annually
Freelancer
Start managing support with ease
Free
$10
Free
$10
2 Agents
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Helpdesk
$7.20
$9.00
$6.48
$9.00
Per Agent /month
- All the features in Freelancer
- WhatsApp Channel Integration
- Attachment Scanner
- Dynamic Ticket Form Management
- SLA Process Management
- SLA Reminder & Escalationment
- Workflow & Approval Workflow Management
- Workflow Automation
- In-Depth Reports
- Canned Response
- Average Handling Time
- Custom Reports & Dashboards
- Auto Ticket Assignment
SME
Extended features for growing support teams
$11.20
$14.00
$10.08
$14.00
Per Agent /month
- All the Features in Startup
- Omni Channel Integration
- LDAP
- Microsoft Entra ID
- Round-Robin Routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom js
- Elea AI
- AI-Powered Chatbot
*GST Extra
Compare All Features
* Billed Annually
Freelancer
Start managing support with ease
Free
$20
Free
$20
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Servicedesk
$14.40
$18.00
$12.96
$18.00
Per Agent /month
- All the features in Freelancer
- WhatsApp Channel Integration
- Attachment Scanner
- Dynamic Ticket Form Management
- SLA Process Management
- SLA Reminder & Escalationment
- Workflow & Approval Workflow Management
- Workflow Automation
- In-Depth Reports
- Canned Response
- Average Handling Time
- Custom Reports & Dashboards
- Auto Ticket Assignment
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
SME
Extended features for growing support teams
$24.00
$30.00
$21.60
$30.00
Per Agent /month
- All the Features in Startup
- Omni Channel Integration
- LDAP
- Microsoft Entra ID
- Round-Robin Routing
- Skill-based routing
- CSS customization
- Remote Desktop Integration
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom js
- Elea AI
- AI-Powered Chatbot
*GST Extra
Compare All Features
Freelancer
Start managing support with ease
Free
$100.00
2 Agents
- Dynamic Ticket Form Management
- SLA Process Management
- SLA Reminder & Escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- In-Depth Reports
- Canned Response
- Average Handling Time
- Custom Reports & Dashboards
Startup
Essential features for small teams starting with Helpdesk
$180.00
$225.00
Per Agent one time fee
- All the features in Freelancer
- WhatsApp Channel Integration
- Attachment Scanner
- Auto Ticket Assignment
SME
Extended features for growing support teams
$200.00
$250.00
Per Agent one time fee
- All the features in Startup
- Omni Channel Integration
- LDAP
- Microsoft Entra ID
- Round-Robin Routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
- Elea AI
- AI-powered Chatbot
Enterprise Pro
Maximum flexibility and control for advanced support operations
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source Code Access
- Enterprise Support
- 1 staging License
- Custom Feature Development
- Account Manager
*GST Extra
Compare All Features
Freelancer
Start managing support with ease
Free
$300.00
2 Agents
- All the features in HelpDesk
- Dynamic Ticket Form Management
- SLA Process Management
- SLA Reminder & Escalationment
- Workflow & Approval Workflow Management
- Workflow Automation
- In-Depth Reports
- Canned Response
- Average Handling Time
- Custom Reports & Dashboards
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Helpdesk
$350.00
$437.50
Per Agent one time fee
- All the features in Freelancer
- WhatsApp Channel Integration
- Attachment Scanner
- Auto Ticket Assignment
SME
Extended features for growing support teams
$400.00
$500.00
Per Agent one time fee
- All the Features in Startup
- Omni Channel Integration
- LDAP
- Microsoft Entra ID
- Round-Robin Routing
- Skill-based routing
- CSS customization
- Remote Desktop Integration
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom js
- Elea AI
- AI-Powered Chatbot
Enterprise Pro
Maximum flexibility and control for advanced support operations
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source Code Access
- Enterprise Support
- 1 StagingLicense
- Custom Feature Development
- Account Manager
*GST Extra
Compare All Features

قابلة للتخصيص
يمكنك الاختيار من بين إصدارنا المجاني مفتوح المصدر أو الإصدارات المتميزة المدفوعة والتي تأتي مع الدعم والتكامل مع منصات متعددة.

استضافة ذاتية
يُثبّت على خادمك الخاص. دعم فني وتحديثات مجانية للبرنامج حتى تفعيل ترخيصك.

مفتوح المصدر
مفتوح المصدر، سهل التثبيت والإعداد. شفرته البرمجية متاحة على Github. إمكانية شراء الترخيص مع أو بدون شفرة المصدر.
