Цены на услуги службы поддержки и обслуживания — проще некуда

Выбирайте из нашей бесплатной версии с открытым исходным кодом или платных премиум-версий, которые включают поддержку и интеграцию с несколькими платформами.

Helpdesk - Reccuring

Monthly Yearly

* Billed Annually

Startup

Essential features for small teams starting with Helpdesk

$7.20
$9.00

$6.48
$9.00

Per Agent /month

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Auto Ticket Assignment

SME

Extended features for growing support teams

$11.20
$14.00

$10.08
$14.00

Per Agent /month

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & intercom
SMS
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
File	1	10	10	10
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Servicedesk - Reccuring

Monthly Annually

* Billed Annually

Startup

Essential features for small teams starting with Servicedesk

$14.40
$18.00

$12.96
$18.00

Per Agent /month

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Auto Ticket Assignment
Asset Management
Problem Management
Change Management
Release Management
Contract Management

SME

Extended features for growing support teams

$24.00
$30.00

$21.60
$30.00

Per Agent /month

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization
Remote Desktop Integration

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & Intercom
SMS
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Helpdesk - Perpetual

Freelancer

Essential features for small teams starting with Helpdesk

Free
$100.00

2 Agents

Order Now

Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalation
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards

Startup

Essential features for small teams starting with Helpdesk

$180.00
$225.00

Per Agent one time fee

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Auto Ticket Assignment

SME

Extended features for growing support teams

$200.00
$250.00

Per Agent one time fee

Order Now

All the features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js
Elea AI
AI-powered Chatbot

Enterprise Pro

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source Code Access
Enterprise Support
1 staging License
Custom Feature Development
Account Manager

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & intercom
SMS
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
File	1	10	10	10	20
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

Servicedesk - Perpetual

Freelancer

Essential features for small teams starting with Helpdesk

Free
$300.00

2 Agents

Order Now

All the features in HelpDesk
Dynamic Ticket Form Management
SLA Process Management
SLA Reminder & Escalationment
Workflow & Approval Workflow Management
Workflow Automation
In-Depth Reports
Canned Response
Average Handling Time
Custom Reports & Dashboards
Asset Management
Problem Management
Change Management
Release Management
Contract Management

Startup

Essential features for small teams starting with Helpdesk

$350.00
$437.50

Per Agent one time fee

Order Now

All the features in Freelancer
WhatsApp Channel Integration
Attachment Scanner
Auto Ticket Assignment

SME

Extended features for growing support teams

$400.00
$500.00

Per Agent one time fee

Order Now

All the Features in Startup
Omni Channel Integration
LDAP
Microsoft Entra ID
Round-Robin Routing
Skill-based routing
CSS customization
Remote Desktop Integration

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom js
Elea AI
AI-Powered Chatbot

Enterprise Pro

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source Code Access
Enterprise Support
1 StagingLicense
Custom Feature Development
Account Manager

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
SEO for Knowledge Base
Article Comments
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat integration with Tawk & Intercom
SMS
Single sign-on (SSO)
Microsoft Entra ID
LDAP including Microsoft AD
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Hipaa
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Chat Bots
AI Bots
AI Agent Persona
AI Knowledgebase
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

По любым вопросам или для получения дополнительной информации о том, как Faveo Cloud может принести пользу вашему бизнесу

СВЯЗАТЬСЯ С НАМИ

Настраиваемый

Выбирайте из нашей бесплатной версии с открытым исходным кодом или платных премиум-версий, которые включают поддержку и интеграцию с несколькими платформами.

Самостоятельное размещение

Устанавливается на ваш сервер. Бесплатная поддержка и обновления программного обеспечения до окончания срока действия вашей лицензии.

Открытый исходный код

Открытый исходный код, простота установки и настройки. Код доступен на Github. Возможность приобрести лицензию с исходным кодом или без него.

Узнайте, какой план подходит именно вам

Посмотреть полное сравнение характеристик

FAQ

Каковы технические требования?

Faveo HELPDESK — это платформонезависимое веб-приложение, совместимое со всеми операционными системами. Для установки и запуска Faveo HELPDESK необходимы следующие компоненты.

Software Requirement

OS: Ubuntu 22.04
Web Server: Apache
PHP Version: 8.2
PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
Database: MySQL 8.0.x or Maria DB 10.6.x
Job Scheduler: Cron Job or any task scheduler
Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

Minimum Hardware Requirement

CPU: 4vCPU
RAM: 8GiB
Storage: 40GiB
Если ваш сервер соответствует вышеуказанным требованиям, но при установке всё ещё возникают проблемы, обязательно обратитесь за помощью к сообществу или свяжитесь с нами.

*Хотя Faveo не зависит от платформы и поддерживает множество различных ОС и веб-серверов, он был протестирован только с указанными выше характеристиками, и мы рекомендуем те же.

Есть ли у Faveo мобильное приложение?

Приложения для Android и iOS доступны в магазинах Google Play и Apple App Store.

Можно ли перейти с одного плана на другой?

Вы можете перейти с одного тарифного плана Faveo на другой. Свяжитесь с нами, чтобы обсудить ваши потребности.

Можно ли настраивать Faveo?

Faveo полностью настраивается по вашему желанию. Индивидуальные настройки оплачиваются отдельно. Свяжитесь с нами, чтобы обсудить возможность настройки.

Могу ли я оплатить банковским переводом?

Да, мы принимаем банковские переводы. Обратите внимание, что банковские переводы — самый медленный способ оплаты, и их обработка может занять от 1 до 7 дней. Если вам нужен мгновенный доступ к Faveo, рекомендуем использовать PayPal или кредитную карту.

Техническая поддержка и обновления программного обеспечения

Облачный тариф с регулярным платежом включает бесплатную поддержку и обновления программного обеспечения до окончания срока действия вашей лицензии.

Постоянная лицензия с однократной покупкой включает бесплатную техническую поддержку и обновления программного обеспечения в течение 1 года. По истечении 1 года вы можете приобретать поддержку и обновления программного обеспечения ежегодно, чтобы получать новые обновления и поддержку.

Стоимость продления поддержки и обновлений программного обеспечения на 1 год составляет 80% от общей стоимости вашей лицензии. Она включает в себя обновления версий, исправления ошибок и техническую поддержку. Мы рекомендуем приобрести этот пакет, чтобы поддерживать вашу службу поддержки в актуальном состоянии.

В чем разница между возобновляемой и бессрочной лицензией?

Perpetual License:
Ежегодный единовременный платёж
Срок действия продукта неограничен, пожизненная подписка
Поддержка и обновления действительны в течение 1 года
Плата за продление поддержки и обновлений на второй год составляет 50% от текущей стоимости продукта

Recurring License:
Ежемесячная плата
Срок действия продукта истекает при неоплате
Поддержка и обновления действительны до истечения срока действия продукта
Стоимость продления составляет 100% от стоимости продукта

ОНЛАЙН-ДЕМО

Цены на услуги службы поддержки и обслуживания — проще некуда

Helpdesk - Reccuring

Servicedesk - Reccuring

Helpdesk - Perpetual

Servicedesk - Perpetual

Helpdesk - Reccuring

* Billed Annually

Startup

$7.20 $9.00

$6.48 $9.00

Per Agent /month

SME

$11.20 $14.00

$10.08 $14.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Servicedesk - Reccuring

* Billed Annually

Startup

$14.40 $18.00

$12.96 $18.00

Per Agent /month

SME

$24.00 $30.00

$21.60 $30.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Helpdesk - Perpetual

Freelancer

Free $100.00

2 Agents

Startup

$180.00 $225.00

Per Agent one time fee

SME

$200.00 $250.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Servicedesk - Perpetual

Freelancer

Free $300.00

2 Agents

Startup

$350.00 $437.50

Per Agent one time fee

SME

$400.00 $500.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Настраиваемый

Самостоятельное размещение

Открытый исходный код

Узнайте, какой план подходит именно вам

FAQ

$7.20
$9.00

$6.48
$9.00

$11.20
$14.00

$10.08
$14.00

$14.40
$18.00

$12.96
$18.00

$24.00
$30.00

$21.60
$30.00

Free
$100.00

$180.00
$225.00

$200.00
$250.00

Free
$300.00

$350.00
$437.50

$400.00
$500.00