Peta Jalan di bawah ini berisi fitur-fitur baru. Perbaikan bug akan dirilis secara berkala, dan prioritas utama diberikan pada perbaikan bug.
Kami sedang dalam proses mengonversi aplikasi seluler kami yang sudah ada ke React Native.
| Feature List |
Help Desk
 |
Service Desk
|
Support App
|
|
|---|---|---|---|---|
| June 2026 | ||||
| Labels & tag integration |  |
|
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| Fork ticket | |
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| Canned response | |
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| Message redaction and Secret Messages | |
|
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| 2FA sms integration | |
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| Microsoft Microsoft Entra ID integration | |
|
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| Merge Ticket | |
|
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| July 2026 | ||||
| Microsoft Microsoft Entra ID integration | |
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| Subscription expiry, web app update alerts and version-based access control | |
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| Enhancement: UI Components | |
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| Asset Event Notifications | |
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| August 2026 | ||||
| Single sign on | |
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| Productivity Suite | |
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| Elea AI | |
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| September 2026 | ||||
| Live Chat - Phase 1 | |
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| New Features for service desk | |
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| Enhance Notification Content and Informative Messaging | |
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| October 2026 | ||||
| Reports | |
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| Offline mode | |
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| Future Releases | ||||
| Option to disable Crash report | |
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| Email and mobile verification | |
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| Location Tracking | |
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| Dashboard to show widget stats | |
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| Reports | |
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| Cache, local storage | |
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| Agent location tracking | |
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Info Selengkapnya:
- Untuk melaporkan bug atau meminta fitur baru, silakan kirimkan email kepada kami melalui Formulir Kontak
- Faveo sepenuhnya dapat dikustomisasi sesuai kebutuhan. Hubungi kami untuk mendiskusikan kustomisasi. Kustomisasi dikenakan biaya tambahan.
- Peta Jalan dapat berubah sewaktu-waktu tanpa pemberitahuan sebelumnya
