Introduction
Infura Tech is a boutique IT Consultancy specializing in strategic technology advisory, infrastructure design, and system integration. We help businesses reach their strategic goals through technology.
Problem faced earlier before using Faveo:
Managing and tracking multiple client requests and incidents were tedious because we were manually tracking it.
The Solution:
Faveo helps us streamline the process of tacking and managing the client requests, allowing us to stay on top of our support service requests.
Refer Faveo to other businesses:
Yes
Future with Faveo:
We will continue with the current plan.
Infura Tech
Industry: IT
Customer Since: 2023
Country: UAE
Product used: Faveo helpdesk
Agents: 3
Tickets receiving per day:10
โSo far the experience has been fairly smooth except for an instance when we were not able to use the platform due some issues due to the PHP update which was resolved by the Faveo support team.โ
Akhila Muhammed
