Atria Convergence Technologies Limited
“The available report from Faveo regarding the tickets and CM monitoring is highly beneficial.”
Balaprakash
Efficient support for critical issues and the scheduled release of updated versions are successfully fixing numerous bugs and adding new functionalities.
Problem faced earlier before using Faveo:
Previously it is challenging to monitor the incident and user requests.
The Solution:
Various functionalities and futures have been introduced, prominently featuring the asset management module.
Refer Faveo to other businesses:
Yes
Future with Faveo:
In expectation of the required assistance for the asset management tool, it is imperative to establish control validations to address the issue of numerous duplicate entries.
atria Convergence Technologies Limited
Industry: telecommunications
Customer Since: 2020
Agents: 3000
Tickets receiving per day:450
