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Get to know what features you get with each Faveo plan.

Feature List Help Desk Community Help Desk Paid versions Help Desk Enterprise Service Desk  Community Service Desk Paid versions Service Desk Enterprise
Support
Self-service Help Center 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Community Support 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Phone Support 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Chat Support 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Email Support
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Premium Support
1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok
Source Code
1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok
Help Desk
Knowledge base 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Email Integration 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
API 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Labels & Tags 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Ticket and Time Based Billing 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Installation Support
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Reports
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Basic SLA
1438108666_button_ok 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108655_button_cancel 1438108655_button_cancel
Advance SLA with reminders & 5 level escalation
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Automated Ticket Assignment
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Browser push notification
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Approval module for ticket closure
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Approval module for ticket assignment
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Advance business hours
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Basic 24/7 business hours
1438108666_button_ok 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108655_button_cancel 1438108655_button_cancel
New Ticket Inbox with filters
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Faveo Listeners
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Custom form builder with drag and drop functionality for Users & organisation
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Custom form builder with drag and drop functionality for Tickets
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Advance workflow with more options
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Plugins Ad-ons
Reseller Club Integration 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Envato Integration 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
MSG91 SMS Integration 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
LDAP Authentication
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Social Login
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok
MCube Integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
knowlarity integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Livserve integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Twitter integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Facebook integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Exotel integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Happyfox chat integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Zapier integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Podio integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
SMSLive247 integration
1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Mobile Apps
Android Helpdesk Community
1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Android Helpdesk Pro 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
iOS Help Desk Community 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
iOS Help Desk Pro 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok
Service Desk
ITIL / ITSM Ready 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Asset Management 1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Problem Management 1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Change Management 1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Release Management 1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Reports
1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108655_button_cancel 1438108666_button_ok 1438108666_button_ok

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