Compare plan features
Get to know what features you get with each Faveo plan.
| Feature List | Help Desk Community | Help Desk Paid versions | Help Desk Enterprise | Service Desk Community | Service Desk Paid versions | Service Desk Enterprise |
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| Support | ||||||
| Self-service Help Center |  |
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| Community Support | |
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| Phone Support |  |
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| Chat Support | |
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| Email Support |
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| Premium Support |
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| Source Code |
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| Knowledge base | |
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| Email Integration | |
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| API | |
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| Labels & Tags | |
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| Ticket and Time Based Billing | |
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| Installation Support |
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| Reports |
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| Basic SLA |
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| Advance SLA with reminders & 5 level escalation |
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| Automated Ticket Assignment |
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| Browser push notification |
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| Approval module for ticket closure |
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| Approval module for ticket assignment |
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| Advance business hours |
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| Basic 24/7 business hours |
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| New Ticket Inbox with filters |
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| Faveo Listeners |
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| Custom form builder with drag and drop functionality for Users & organisation |
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| Custom form builder with drag and drop functionality for Tickets |
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| Advance workflow with more options |
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| Plugins Ad-ons | ||||||
| Reseller Club Integration | |
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| Envato Integration | |
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| MSG91 SMS Integration | |
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| LDAP Authentication |
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| Social Login |
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| MCube Integration |
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| knowlarity integration |
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| Livserve integration |
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| Twitter integration |
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| Facebook integration |
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| Exotel integration |
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| Happyfox chat integration |
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| Zapier integration |
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| Podio integration |
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| SMSLive247 integration |
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| Mobile Apps | ||||||
| Android Helpdesk Community |
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| Android Helpdesk Pro | |
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| iOS Help Desk Community | |
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| iOS Help Desk Pro | |
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| Service Desk | ||||||
| ITIL / ITSM Ready | |
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| Asset Management | |
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| Problem Management | |
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| Change Management | |
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| Release Management | |
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| Reports |
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