In this session, we showcased how Elea AI enhances ticket handling in Faveo. From instant overviews and AI-drafted replies to sentiment-based prioritization and multilingual support. Elea boosts speed, consistency, agent productivity and turns resolved tickets into helpful knowledge base articles. This session was especially helpful for IT leads, CRM admins, and support managers looking to improve speed and consistency in ticket handling. If you couldn’t attend live, you can still watch the recording to see how Elea AI can make your support process faster and more efficient.