Atria Convergence Technologies Limited “The available report from Faveo regarding the tickets and CM monitoring is highly beneficial.” Balaprakash Efficient support for critical issues and the scheduled release of updated versions are successfully fixing numerous bugs and adding new functionalities. Problem faced earlier before using Faveo: Previously it is challenging to monitor the incident and [...]

Islamic College of Brisbane “Generally good” Orhan P-12 school Problem faced earlier before using Faveo: managing helpdesk requests The Solution: Addressed the above issue. Refer Faveo to other businesses: Yes Future with Faveo: Will continue. Islamic College of Brisbane Industry: Education Customer Since: 2015 Country: Australia Product Used: Faveo Helpdesk Agents: 10 Tickets receiving [...]

ILCS “Everything is good.” Kamaldila Our company services IT for Pelabuhan Indonesia. Problem faced earlier before using Faveo: Lack of tools that can handle a lot of incident and request, limited agent, limited interaction with external user. The Solution: Provide competitive product with less cost, and can integrated to a lot off our internal tools. [...]

Rancho Santa Rita “Ha sido una buena experiencia de uso del software.” Claudia Rozier Cría y engorda de vacas, reses o novillos para venta de su carne. Problem faced earlier before using Faveo: Llevar un registro de incidentes con los usuarios. The Solution: Poder llevar un registro de las incidencias que tienen los usuarios. Refer [...]

Microdata Systems and Management Inc “very good, agents are helpfull.” Jeffrey Problem faced earlier before using Faveo: cannot back up The Solution: deleted old back up files Refer Faveo to other businesses: Yes Microdata Systems and Management Inc. Industry: IT Services and IT Consulting Customer Since: 2021 Country: Philippines Product used: Faveo Agents: 10 [...]

AB Systems sp “My experience with Faveo has been very positive. They offer excellent support — whenever I had a question or issue, their team responded quickly and provided immediate assistance. The server runs fast and has been very stable since the installation. What I especially appreciate is how flexible and customizable the system is. I was able to [...]