Tarification du service d’assistance et du centre de services, aussi simple que possible
Choisissez parmi notre version open source gratuite ou nos versions premium payantes qui bรฉnรฉficient d’un support et d’une intรฉgration multiplateforme.
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
โน1000
Free
โน1000
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Servicedesk
โน599.41
โน719.29
โน539.47
โน719.29
Per Agent /month
- All the features in Freelancer
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
SME
Extended features for growing support teams
โน1,284.45
โน1,541.34
โน1,156.01
โน1,541.34
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
* Billed Annually
Freelancer
Essential features for small teams starting with Helpdesk
Free
โน2000
Free
โน2000
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Servicedesk
โน1,284.45
โน1,541.34
โน1,156.01
โน1,541.34
Per Agent /month
- All the features in Freelancer
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
SME
Extended features for growing support teams
โน2,140.75
โน2,568.90
โน1,926.68
โน2,568.90
Per Agent /month
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Custom Pricing
Unlimited Agents /month
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
โน30,000
2 Agents
- Omni Channel Integration
- Dynamic Ticket Form Management
- SLA Process Management
- SLA reminder & escalation
- Workflow & Approval Workflow Management
- Workflow Automation
- Collision Detection
- In-Depth Reports
- Canned Response
- Average handling Time
- Custom Reports and Dashboards
Startup
Essential features for small teams starting with Helpdesk
โน15,413.40
โน18,496.08
Per Agent one time fee
- All the features in Freelancer
- Omni Channel Integration
SME
Extended features for growing support teams
โน17,126.00
โน20,551.20
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source Code
*GST Extra
Compare All Features
Freelancer
Essential features for small teams starting with Helpdesk
Free
โน60,000
2 Agents
- All the features in HelpDesk
- Asset Management
- Problem Management
- Change Management
- Release Management
- Contract Management
Startup
Essential features for small teams starting with Helpdesk
โน29,970.50
โน35,964.60
Per Agent one time fee
- All the features in Freelancer
- Attachment Scanner
SME
Extended features for growing support teams
โน34,252.00
โน41,102.40
Per Agent one time fee
- All the Features in Startup
- LDAP
- Azure Active Directory
- Round-Robin routing
- Skill-based routing
- CSS customization
Enterprise
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the Features in SME
- Ad Hoc Approval
- Department Status Link
- Custom Js
Enterprise Pro
Full control and customization for large, complex support needs
Custom Pricing
Unlimited Agents one time fee
- All the features in Enterprise
- Source code
*GST Extra
Compare All Features
Personnalisable
Choisissez parmi notre version open source gratuite ou nos versions premium payantes qui bรฉnรฉficient d’un support et d’une intรฉgration multiplateforme.
Auto-hรฉbergรฉ
Installation sur votre serveur. Assistance et mises ร jour logicielles gratuites jusqu’ร l’activation de votre licence.
Open source
Open source, facile ร installer et ร configurer. Code partagรฉ sur GitHub. Possibilitรฉ d’acheter une licence avec ou sans code source.