Mastering the art of active listening is very important for every customer center representative. Active listening is the basis of effective communication, as it makes your customers feel that they... read more →
Hybrid Education System, that combines in-class and online learning has emerged as the most effective process to educate. E-learning and digitisation have opened up new dynamic ways of imparting learning... read more →
By having efficient customer support software, you ensure a profitable business. You can focus on various areas to contribute to the growth of the company. Efficient Customer Support Software A... read more →
Faveo is a feature-rich helpdesk solution that helps businesses in Ticket Management, Change Management, Problem Management, & Asset Management. It is a web-based support ticket system, easy to use, and... read more →
We all will agree on this statement that a Customer Support Team is the backbone of every organization. So, in order to maintain a good brand image, we should keep... read more →
