[vc_row bg_color=”#3aa7d9″][vc_column width=”1/1″][minti_spacer height=”60″][minti_headline size=”fontsize-xl” color=”#ffffff” weight=”fontweight-500″]Elevate Your Support Experience[/minti_headline][vc_column_text]

With Faveo Helpdesk’s cutting-edge cloud-based platform, you can enhance your customer support experience and optimize your team’s productivity. Host and run Faveo on our secure servers. Get started without waiting!

[/vc_column_text][minti_spacer height=”20″][/vc_column][/vc_row][vc_row bg_color=”#f5f5f5″ text_align=”center”][vc_column column_padding=”padding-2″ text_align=”center” width=”1/1″][minti_spacer][minti_headline size=”fontsize-l” weight=”fontweight-500″ margin=”0 200px 0 200px” class=”mockupheading”]Give Your Support Teams the Tools and Resources they need to Succeed.[/minti_headline][minti_carousel columns=”1″ tabletcolumns=”2″ nav=”false” pagination=”false” autoplay=”true” animationtime=”8000″ grabicon=”true”][minti_image img=”17936″ lightbox=”1″ img_size=”large” align=”center”][minti_image img=”17864″ lightbox=”1″ img_size=”large” align=”center”][minti_image img=”17873″ lightbox=”1″ img_size=”large” align=”center”][/minti_carousel][/vc_column][/vc_row][vc_row text_align=”center”][vc_column column_padding=”padding-2″ text_align=”center” width=”1/1″][minti_spacer][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][et_parent tab_align=”center” color_tab_txt=”#5e5e5e” color_act_txt=”#f9f9f9″ color_act_bg=”#47b0e1″][et_single icon=”far fa-user-circle” tab_title=”HelpDesk” tab_id=”1685969479584-2-6″][minti_spacer height=”20″][vc_raw_html]JTNDY2VudGVyJTNFJTNDaDElM0VCdXklMjBBbm51YWwlMjBwbGFuJTIwYW5kJTIwc2F2ZSUyMHVwJTIwdG8lMjAyMCUyNSUzQyUyRmgxJTNFJTNDJTJGY2VudGVyJTNFJTBB[/vc_raw_html][vc_row_inner el_class=”cloudpricingwidthh”][vc_column_inner width=”1/2″][minti_pricingplan name=”Monthly” link=”https://billing.faveohelpdesk.com/login” linkname=”FREE SIGN UP” price=”₹800″ per=”₹1,040″ color=”#47b0e1″]

  • Per Agent Per Month
  • 1438108666_button_ok  Omni Channel Integration
  • 1438108666_button_ok  Dynamic Ticket Form Management
  • 1438108666_button_ok  SLA Process Management
  • 1438108666_button_ok  SLA reminder & escalation
  • 1438108666_button_ok  Workflow & Approval Workflow Management
  • 1438108666_button_ok  Workflow Automation
  • 1438108666_button_ok  Collision Detection
  • 1438108666_button_ok  Round-Robin routing
  • 1438108666_button_ok Skill-based routing
  • 1438108666_button_ok  In-Depth Reports
  • 1438108666_button_ok  Canned Response
  • 1438108666_button_ok Average handling Time
  • 1438108666_button_ok Knowledgebase
  • 1438108666_button_ok Easily track time spent by agents on tickets
  • 1438108666_button_ok Custom Reports and Dashboards
  • And Many More Features

[/minti_pricingplan][/vc_column_inner][vc_column_inner width=”1/2″][minti_pricingplan name=”Annually” link=”https://billing.faveohelpdesk.com/login” linkname=”FREE SIGN UP” price=”₹8,004″ per=”₹12,480″ color=”#47b0e1″]

  • Per Agent Per Year
  • 1438108666_button_ok  Omni Channel Integration
  • 1438108666_button_ok  Dynamic Ticket Form Management
  • 1438108666_button_ok  SLA Process Management
  • 1438108666_button_ok  SLA reminder & escalation
  • 1438108666_button_ok  Workflow & Approval Workflow Management
  • 1438108666_button_ok  Workflow Automation
  • 1438108666_button_ok  Collision Detection
  • 1438108666_button_ok  Round-Robin routing
  • 1438108666_button_ok Skill-based routing
  • 1438108666_button_ok  In-Depth Reports
  • 1438108666_button_ok  Canned Response
  • 1438108666_button_ok Average handling Time
  • 1438108666_button_ok Knowledgebase
  • 1438108666_button_ok Easily track time spent by agents on tickets
  • 1438108666_button_ok Custom Reports and Dashboards
  • And Many More Features

[/minti_pricingplan][/vc_column_inner][/vc_row_inner][minti_spacer height=”20″][vc_column_text]

*GST Extra

[/vc_column_text][/et_single][et_single icon=”fas fa-users” tab_title=”ServiceDesk” tab_id=”1685969201567-2-10″][minti_spacer height=”20″][vc_raw_html]JTNDY2VudGVyJTNFJTNDaDElM0VCdXklMjBBbm51YWwlMjBwbGFuJTIwYW5kJTIwc2F2ZSUyMHVwJTIwdG8lMjAyMCUyNSUzQyUyRmgxJTNFJTNDJTJGY2VudGVyJTNF[/vc_raw_html][vc_row_inner el_class=”cloudpricingwidthh”][vc_column_inner width=”1/2″][minti_pricingplan name=”Monthly” link=”https://billing.faveohelpdesk.com/login” linkname=”FREE SIGN UP” price=”₹1,600″ per=”₹2,080″ color=”#47b0e1″]

  • Per Agent Per Month
  • All the features in HelpDesk +
  • 1438108666_button_ok Asset Management
  • 1438108666_button_ok Problem Management
  • 1438108666_button_ok Change Management
  • 1438108666_button_ok Release Management
  • 1438108666_button_ok Contract Management
  • And Many More Features

[/minti_pricingplan][/vc_column_inner][vc_column_inner width=”1/2″][minti_pricingplan name=”Annually” link=”https://billing.faveohelpdesk.com/login” linkname=”FREE SIGN UP” price=”₹15,996″ per=”₹24,960″ color=”#47b0e1″]

  • Per Agent Per Year
  • All the features in HelpDesk +
  • 1438108666_button_ok Asset Management
  • 1438108666_button_ok Problem Management
  • 1438108666_button_ok Change Management
  • 1438108666_button_ok Release Management
  • 1438108666_button_ok Contract Management
  • And Many More Features

[/minti_pricingplan][/vc_column_inner][/vc_row_inner][minti_spacer height=”20″][vc_column_text]

*GST Extra

[/vc_column_text][/et_single][/et_parent][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][minti_spacer][minti_spacer][/vc_column][/vc_row][vc_row bg_color=”#f2f2f2″][vc_column width=”1/1″][minti_spacer][minti_headline size=”fontsize-xl” color=”#0a0a0a” weight=”fontweight-500″]Features[/minti_headline][minti_spacer height=”10″][/vc_column][/vc_row][vc_row bg_color=”#f2f2f2″ top_padding=”20″ bottom_padding=”40″ row_id=”faveocloudfeatures” bg_position=”center center”][vc_column width=”1/3″][minti_iconbox icon=”fa-solid fa-server” style=”7″ iconcolor=”greyscale” title=”No server Management” textcolor=”dark”]

Faveo’s cloud-based architecture takes care of all server-related tasks, ensuring seamless performance and optimal uptime for your helpdesk. With server management off your plate, you can redirect valuable resources towards your core business objectives.

[/minti_iconbox][/vc_column][vc_column width=”1/3″][minti_iconbox icon=”fa-users” style=”7″ iconcolor=”greyscale” title=”No minimal agent commitment” textcolor=”dark”]

With our flexible approach, you have the freedom to opt for just one agent, enabling you to minimize costs while still enjoying the full benefits of a robust customer support system. you can scale your agent count up or down as your business grows or adapts to changing demands.

[/minti_iconbox][/vc_column][vc_column width=”1/3″][minti_iconbox icon=”fa-desktop” style=”7″ iconcolor=”greyscale” title=”Cutting-edge technology” textcolor=”dark”]

Our cloud solutions are meticulously crafted to keep you at the forefront of innovation in the fast-paced digital world. Embrace the power of seamless integration, unmatched scalability, and unrivaled security to transform your customer service experience.

[/minti_iconbox][/vc_column][/vc_row][vc_row bg_color=”#f2f2f2″ top_padding=”10″ bottom_padding=”40″ row_id=”faveocloudfeaturess” bg_position=”center center”][vc_column width=”1/3″][minti_iconbox icon=”fa-lock” style=”7″ iconcolor=”greyscale” title=”Robust security” textcolor=”dark”]

Protect your valuable data with our state-of-the-art security measures. Your data’s protection is our responsibility, and we take it seriously. Our unyielding commitment to protecting your information empowers you to focus on what truly matters.

[/minti_iconbox][/vc_column][vc_column width=”1/3″][minti_iconbox icon=”fa-arrows-alt” style=”7″ iconcolor=”greyscale” title=”Scalability on demand” textcolor=”dark”]

No more hardware constraints or lengthy implementation processes. With Faveo’s cloud model, scaling your helpdesk is as simple as a few clicks. Focus on delivering exceptional customer experiences, while we handle the technical intricacies in the background.

[/minti_iconbox][/vc_column][vc_column width=”1/3″][minti_iconbox icon=”fa-exchange” style=”7″ iconcolor=”greyscale” title=”Seamless migration” textcolor=”dark”]

At Faveo Helpdesk, we understand that migrating your support system to a new platform can be a daunting task. That’s why we’ve made Seamless Migration a top priority to ensure a hassle-free transition for your business.

[/minti_iconbox][/vc_column][/vc_row][vc_row bg_color=”#f2f2f2″][vc_column width=”1/1″][minti_spacer height=”30″][/vc_column][/vc_row][vc_row bg_color=”#0084c6″ text_color=”light” text_align=”center” class=”faveocloudcontact”][vc_column width=”1/1″][minti_spacer height=”45″][minti_headline size=”fontsize-m” weight=”fontweight-400″]For any inquiries or to learn more about how Faveo Cloud can benefit your business
[/minti_headline][vc_column_text]

[minti_button link=”https://www.faveohelpdesk.com/contact-us/” color=”custom” custom_color=”#fff” size=”medium”]Contact Us[/minti_button]

[/vc_column_text][minti_spacer height=”45″][/vc_column][/vc_row][vc_row bg_color=”#ffffff”][vc_column width=”1/1″][minti_spacer height=”50″][minti_headline size=”fontsize-xl” color=”#0a0a0a” weight=”fontweight-500″ transform=”transform-uppercase”]FAQ[/minti_headline][vc_tta_accordion style=”modern” shape=”square” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”What is the billing period?” tab_id=”1686032441599-95f2ec9c-3f5a”][vc_column_text]All plans are billed monthly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When can I cancel my plan?” tab_id=”1686032441604-ae793d7b-dc71″][vc_column_text]You can cancel your plan at any time and continue to access your workspace for the remainder of your billing month.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the monthly uptime guarantee?” tab_id=”1686032615689-72ea861f-0010″][vc_column_text]We guarantee 99.9% monthly uptime[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I install an SSL certificate on my Website?” tab_id=”1686032617197-84cc7a69-045d”][vc_column_text]All plans come with Free SSL certificate from Let’s Encrypt. If you want to install a third party paid SSL, you need to get in touch with our support team and we will get it installed for you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is your backup policy?” tab_id=”1686032618530-66e34bb1-318e”][vc_column_text]We back up the data daily once a day and store backup data for up to 7 days[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay via bank transfer?” tab_id=”1686032820114-6329cafb-a3f9″][vc_column_text]Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use online payment method available on our website[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I report issues and get support?” tab_id=”1686032821463-baee718d-cef6″][vc_column_text]For queries and support please email us on support@faveohelpdesk.com[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where is the server located?” tab_id=”1686032822577-8cc4c21f-f024″][vc_column_text] Servers are hosted in San Francisco, USA[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do i get root access to server?” tab_id=”1686032824075-5eacd3a9-1a71″][vc_column_text]You are provided only access to Faveo application running on the server. Servers are managed by us. Root/cPanel/WHM panel access will not be provided to you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can we switch to Self hosted license from Cloud?” tab_id=”1686032825968-ab9a6ee6-cc49″][vc_column_text]Yes absolutely, you can purchase self hosted license and we can help you migrate your data to your server.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][minti_spacer height=”60″][/vc_column][/vc_row][vc_row type=”full_width_section”][vc_column column_padding=”custom-padding” width=”1/1″][minti_callout textcolor=”#212121″ buttontext=”Online Demo” url=”https://www.faveohelpdesk.com/online-demo/”]Explore a fully-featured online demo[/minti_callout][/vc_column][/vc_row]