Tarification du service d’assistance et du centre de services, aussi simple que possible

Choisissez parmi notre version open source gratuite ou nos versions premium payantes qui bénéficient d’un support et d’une intégration multiplateforme.

Helpdesk - Reccuring

Monthly Annually

* Billed Annually

Freelancer

Essential features for small teams starting with Helpdesk

Free
$12

2 Agents

Order Now

Omni Channel Integration
Dynamic Ticket Form Management
SLA Process Management
SLA reminder & escalation
Workflow & Approval Workflow Management
Workflow Automation
Collision Detection
In-Depth Reports
Canned Response
Average handling Time
Custom Reports and Dashboards

Startup

Essential features for small teams starting with Servicedesk

$7.00
$8.40

$6.30
$8.40

Per Agent /month

Order Now

All the features in Freelancer
Omni Channel Integration
Dynamic Ticket Form Management
SLA Process Management
SLA reminder & escalation
Workflow & Approval Workflow Management
Workflow Automation
Collision Detection
In-Depth Reports
Canned Response
Average handling Time
Custom Reports and Dashboards

SME

Extended features for growing support teams

$15.00
$18.00

$13.50
$18.00

Per Agent /month

Order Now

All the Features in Startup
LDAP
Azure Active Directory
Round-Robin routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat
SMS
Single sign-on (SSO)
Azure Active Directory
Ldap
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
File	1	10	10	10
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Servicedesk - Reccuring

Monthly Annually

* Billed Annually

Freelancer

Essential features for small teams starting with Helpdesk

Free
$26

2 Agents

Order Now

All the features in HelpDesk
Asset Management
Problem Management
Change Management
Release Management
Contract Management

Startup

Essential features for small teams starting with Servicedesk

$15.00
$18.00

$13.50
$18.00

Per Agent /month

Order Now

All the features in Freelancer
Asset Management
Problem Management
Change Management
Release Management
Contract Management

SME

Extended features for growing support teams

$25.00
$30.00

$22.50
$30.00

Per Agent /month

Order Now

All the Features in Startup
LDAP
Azure Active Directory
Round-Robin routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents /month

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Canned Responses
Round Robin Ticket Assignment
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat
SMS
Single sign-on (SSO)
Azure Active Directory
Ldap
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10
Text	10	30	50	70
Textarea	10	10	20	20
Number	10	30	50	70
Email	10	30	50	70
Date	10	30	50	70
Decimal	1	30	50	70
Mobile	1	30	50	70
API	1	10	20	20
Radio	2	20	40	60
Checkbox	2	20	40	60
Select	2	20	40	60
Nested Level	2	2	2	3
Section	5	50	80	100
Plan details
No. of Agents	2	1	1	Unlimited
Source code

Helpdesk - Perpetual

Freelancer

Essential features for small teams starting with Helpdesk

Free
$320

2 Agents

Order Now

Omni Channel Integration
Dynamic Ticket Form Management
SLA Process Management
SLA reminder & escalation
Workflow & Approval Workflow Management
Workflow Automation
Collision Detection
In-Depth Reports
Canned Response
Average handling Time
Custom Reports and Dashboards

Startup

Essential features for small teams starting with Helpdesk

$180.00
$216.00

Per Agent one time fee

Order Now

All the features in Freelancer
Omni Channel Integration

SME

Extended features for growing support teams

$200.00
$240.00

Per Agent one time fee

Order Now

All the Features in Startup
LDAP
Azure Active Directory
Round-Robin routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js

Enterprise Pro

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source Code

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Add reminders on to-dos
Canned Responses
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat
SMS
Single sign-on (SSO)
Azure Active Directory
Ldap
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
File	1	10	10	10	20
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

Servicedesk - Perpetual

Freelancer

Essential features for small teams starting with Helpdesk

Free
$600

2 Agents

Order Now

All the features in HelpDesk
Asset Management
Problem Management
Change Management
Release Management
Contract Management

Startup

Essential features for small teams starting with Helpdesk

$350.00
$420.00

Per Agent one time fee

Order Now

All the features in Freelancer
Attachment Scanner

SME

Extended features for growing support teams

$400.00
$480.00

Per Agent one time fee

Order Now

All the Features in Startup
LDAP
Azure Active Directory
Round-Robin routing
Skill-based routing
CSS customization

Enterprise

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the Features in SME
Ad Hoc Approval
Department Status Link
Custom Js

Enterprise Pro

Full control and customization for large, complex support needs

Custom Pricing

Unlimited Agents one time fee

Contact Sales

All the features in Enterprise
Source code

*GST Extra

Compare All Features

	Freelancer	Startup	SME	Enterprise	Enterprise Pro

Ticket Management
Email ticketing
Automatic email notifications
Merge tickets
Ticket activities
Set priority
Set status
Outbound email
Multiple shared inboxes
In-app smart notifications
Clone tickets
Time tracking
Ticket templates
Annotated image attachments
Standard CSAT surveys
Custom form field
Customizable CSAT surveys
Agent Productivity
Internal notes in tickets
Labels & Tags
Filtered search
Canned Responses
CSAT Surveys
Execution Logs
Time Tracking
Custom Agent Dashboard
Priority Matrix
Agent Access Permissions
Workflow Automation
Workflow Automator
Automations that run on ticket creation
Event-triggered workflow automations
CRT Workflow
Round robin ticket assignment
Load balanced ticket assignment
Skill based ticket assignment
Approval Workflows
Webhooks
Listeners
Business Rules
SLA Management
Business rules management through SLAs
SLA reminders
Escalation emails for SLA violation
Multiple SLA policies
Product, group and company level SLAs
Knowledge Base
Knowledge base
Private knowledge base
Interlinking articles
Advanced article filtering
Article versioning
Help Widget
Embeddable contact form
Embeddable solution articles
Appearance customization
Omni Channel Support
Facebook channel
WhatsApp Business
Twitter
Line
Instagram
Telephony Service
3CX integration
Chat
SMS
Single sign-on (SSO)
Azure Active Directory
Ldap
oAuth
SAML
Collaboration
Team ownership of tickets
Parent-child ticketing
Ad Hoc Approval
Collaborators
Reporting and Analytics
Default dashboard
Ticket volume trends
Helpdesk in-depth report
Export reports
Agent and group performance
Satisfaction survey report
Ticket drill down in reports
Performance distribution
Top customer analysis
Custom reports
Text widgets and widget styling
Team Dashboards
Data export
Problem Reports
Change Reports
Release Reports
Asset Reports
Contract Report
Ticket Forms
Custom status
Custom ticket fields
Dependent fields in ticket forms
Department Status Link
Dynamic ticket forms
Global Support
Dynamic email notifications
Multiple time zones
Multiple business hours
Customer Management
Contact and organisation fields
Custom contact and company fields
Link multiple organisations to a single contact
Identify contacts using external ID
Change Management
Audit log
See changes through, from planning to rollout
Simplify CAB
Change Workflows
Change Listeners
IT Service Management (ITSM)
Knowledge Management
Incident Management
SLA Policy
Request Management
Problem Management
Release Management
Change Management
Request for Change
IT Asset Management (ITAM)
IT Inventory Management
Network Discovery for Assets
Asset Lifecycle Management
Purchase Order Management
Asset Relationship Mapping
Software Asset Management
QR and Asset Barcode Scanner
Contract Management
Task & Project Management
To-dos
Add reminders on to-dos
Task Management
Custom Task Types
Platform
Faveo for Android
Faveo for iOS
API Access
Customer Support
Documentation
20/7 Email Support
20/7 Phone Support
20/7 Chat Support
Security and Controls
Data Center Location
GDPR
Single Sign on
Multiple Portal Languages
Access Controls
Audit Logs
Customization
Client Portal Customization
API access
Custom domain mapping
CSS customization
Extendable API
Custom Language
Custom Js
Elea AI
Ticket summary
Convert tickets to KB articles
AI powered replies
Sentiment Analysis & Prioritization
Multi-Language Support
Third party integrations
Lime Survey
Cisco Smart Bonding
Slack
Remote Desktop
Security & Privacy
Two-factor authentication (2FA)
Faveo Redaction
Attachment Scanner
Form Builder - Custom Fields
Web Forms	1	8	10	10	20
Text	10	30	50	70	100
Textarea	10	10	20	20	40
Number	10	30	50	70	100
Email	10	30	50	70	100
Date	10	30	50	70	100
Decimal	1	30	50	70	100
Mobile	1	30	50	70	100
API	1	10	20	20	40
Radio	2	20	40	60	100
Checkbox	2	20	40	60	100
Select	2	20	40	60	100
Nested Level	2	2	2	3	3
Section	5	50	80	100	150
Plan details
No. of Agents	2	1	1	Unlimited	Unlimited
Source code

Pour toute demande de renseignements ou pour en savoir plus sur la manière dont Faveo Cloud peut bénéficier à votre entreprise

CONTACTEZ-NOUS

Personnalisable

Choisissez parmi notre version open source gratuite ou nos versions premium payantes qui bénéficient d’un support et d’une intégration multiplateforme.

Auto-hébergé

Installation sur votre serveur. Assistance et mises à jour logicielles gratuites jusqu’à l’activation de votre licence.

Open source

Open source, facile à installer et à configurer. Code partagé sur GitHub. Possibilité d’acheter une licence avec ou sans code source.

Sachez quel plan vous convient le mieux

Voir la comparaison complète des fonctionnalités

FAQ

Quelles sont les exigences techniques ?

Faveo HELPDESK est une application web indépendante de toute plateforme, ce qui signifie qu’elle est compatible avec tous les systèmes d’exploitation. Pour installer et exécuter Faveo HELPDESK, les composants suivants sont requis.

Software Requirement

OS: Ubuntu 22.04
Web Server: Apache
PHP Version: 8.2
PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
Database: MySQL 8.0.x or Maria DB 10.6.x
Job Scheduler: Cron Job or any task scheduler
Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

Minimum Hardware Requirement

CPU: 4vCPU
RAM: 8GiB
Storage: 40GiB
Si votre serveur répond aux exigences ci-dessus mais rencontre toujours un problème d’installation, assurez-vous de demander de l’aide à la communauté ou contactez-nous.

*Bien que Faveo soit indépendant de la plate-forme et prenne en charge de nombreux systèmes d’exploitation et serveurs Web différents, il a été testé uniquement avec les spécifications ci-dessus et nous recommandons les mêmes

Faveo a-t-il une application mobile ?

Les applications Android et iOS sont disponibles sur Google Play Store et Apple App Store.

Peut-on passer d’un forfait à un autre ?

Vous pouvez passer d’une formule Faveo à une autre. Contactez-nous pour discuter de vos besoins.

Faveo est-il personnalisable ?

Faveo est entièrement personnalisable selon vos besoins. Des frais supplémentaires s’appliquent. Contactez-nous pour en discuter.

Puis-je payer par virement bancaire ?

Oui, nous acceptons les virements bancaires. Notez que les virements bancaires sont le moyen de paiement le plus lent et peuvent prendre de 1 à 7 jours pour être traités. Pour un accès instantané à Faveo, nous vous recommandons d’utiliser PayPal ou une carte de crédit.

Support technique et mises à jour logicielles

L’abonnement Cloud et la facturation récurrente incluent l’assistance et les mises à jour logicielles gratuites pendant toute la durée de validité de votre licence.

Licence perpétuelle, achat unique, inclut l’assistance technique et les mises à jour logicielles gratuites pendant un an. Après un an, vous pouvez souscrire à l’assistance et aux mises à jour logicielles chaque année pour bénéficier des nouvelles mises à jour logicielles et de l’assistance.

Le coût du renouvellement d’un an de l’assistance et des mises à jour logicielles correspond à 80 % du coût total de votre licence. Il comprend les mises à jour des nouvelles versions, les corrections de bugs et l’assistance technique. Nous vous recommandons d’acheter ce forfait pour maintenir votre service d’assistance à jour.

Quelle est la différence entre une licence récurrente et une licence perpétuelle ?

Perpetual License:

Paiement annuel unique
Produit sans date d’expiration, validité à vie
Support et mises à jour valables 1 an
Les frais de renouvellement du support et des mises à jour pour la deuxième année correspondent à 50 % du prix actuel du produit.
Recurring License:

Frais mensuels
Le produit expire en cas de non-paiement.
Assistance et mises à jour valables jusqu’à l’expiration du produit.
Les frais de renouvellement correspondent à 100 % du prix du produit.

DÉMO EN LIGNE

Tarification du service d’assistance et du centre de services, aussi simple que possible

Helpdesk - Reccuring

Servicedesk - Reccuring

Helpdesk - Perpetual

Servicedesk - Perpetual

Helpdesk - Reccuring

* Billed Annually

Freelancer

Free $12

Free $12

2 Agents

Startup

$7.00 $8.40

$6.30 $8.40

Per Agent /month

SME

$15.00 $18.00

$13.50 $18.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Servicedesk - Reccuring

* Billed Annually

Freelancer

Free $26

Free $26

2 Agents

Startup

$15.00 $18.00

$13.50 $18.00

Per Agent /month

SME

$25.00 $30.00

$22.50 $30.00

Per Agent /month

Enterprise

Custom Pricing

Custom Pricing

Unlimited Agents /month

Compare All Features

Helpdesk - Perpetual

Freelancer

Free $320

2 Agents

Startup

$180.00 $216.00

Per Agent one time fee

SME

$200.00 $240.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Servicedesk - Perpetual

Freelancer

Free $600

2 Agents

Startup

$350.00 $420.00

Per Agent one time fee

SME

$400.00 $480.00

Per Agent one time fee

Enterprise

Custom Pricing

Unlimited Agents one time fee

Enterprise Pro

Custom Pricing

Unlimited Agents one time fee

Compare All Features

Personnalisable

Auto-hébergé

Open source

Free
$12

Free
$12

$7.00
$8.40

$6.30
$8.40

$15.00
$18.00

$13.50
$18.00

Free
$26

Free
$26

$15.00
$18.00

$13.50
$18.00

$25.00
$30.00

$22.50
$30.00

Free
$320

$180.00
$216.00

$200.00
$240.00

Free
$600

$350.00
$420.00

$400.00
$480.00