ะะธะถะต ะฟัะตะดััะฐะฒะปะตะฝ ะฟะปะฐะฝ ัะฐะทะฒะธัะธั ะฝะพะฒัั
ััะฝะบัะธะน. ะัะฟัะฐะฒะปะตะฝะธั ะพัะธะฑะพะบ ะฑัะดัั ะฒัะฟััะบะฐัััั ะฒัะตะผั ะพั ะฒัะตะผะตะฝะธ, ะธ ะฟะตัะฒะพััะตะฟะตะฝะฝะพะต ะทะฝะฐัะตะฝะธะต ะฑัะดะตั ะพัะดะฐะฝะพ ะธัะฟัะฐะฒะปะตะฝะธัะผ ะพัะธะฑะพะบ.
ะั ะฝะฐั
ะพะดะธะผัั ะฒ ะฟัะพัะตััะต ะฟะตัะตะฒะพะดะฐ ะฝะฐัะธั
ัััะตััะฒัััะธั
ะผะพะฑะธะปัะฝัั
ะฟัะธะปะพะถะตะฝะธะน ะฝะฐ React Native.
| Feature List |
Help Desk
 |
Service Desk
|
Support App
|
|---|---|---|---|
| October 2025 | |||
| Microsoft Microsoft Entra ID integration |  |
|
|
| New Role & Grouping | |
|
|
| November 2025 | |||
| Fork ticket | |
|
|
| Canned response | |
|
|
| Labels & tag integration | |
|
 |
| Message redaction and Secret Messages | |
|
|
| 2FA sms integration | |
|
|
| Microsoft Microsoft Entra ID integration | |
|
|
| Merge Ticket | |
|
|
| Elea AI | |
|
|
| December 2025 | |||
| Single sign on | |
|
|
| Productivity Suite | |
|
|
| Future Releases | |||
| Option to disable Crash report | |
|
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| Email and mobile verification | |
|
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| Location Tracking | |
|
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| Dashboard to show widget stats | |
|
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| Reports | |
|
|
| Cache, local storage | |
|
|
| Agent location tracking | |
|
|
ะะพะดัะพะฑะฝะตะต:
- ะงัะพะฑั ัะพะพะฑัะธัั ะพะฑ ะพัะธะฑะบะฐั ะธะปะธ ะทะฐะฟัะพัะธัั ะฝะพะฒัะต ััะฝะบัะธะธ, ะฝะฐะฟะธัะธัะต ะฝะฐะผ ัะตัะตะท ะะพะฝัะฐะบัะฝัั ัะพัะผั
- Faveo ะฟะพะปะฝะพัััั ะฝะฐัััะฐะธะฒะฐะตััั ะฒ ัะพะพัะฒะตัััะฒะธะธ ั ะฒะฐัะธะผะธ ััะตะฑะพะฒะฐะฝะธัะผะธ. ะกะฒัะถะธัะตัั ั ะฝะฐะผะธ, ััะพะฑั ะพะฑััะดะธัั ะฝะฐัััะพะนะบั. ะะฐัััะพะนะบะฐ ะพะฟะปะฐัะธะฒะฐะตััั ะพัะดะตะปัะฝะพ.
- ะะปะฐะฝ ัะฐะทะฒะธัะธั ะผะพะถะตั ะฑััั ะธะทะผะตะฝะตะฝ ะฑะตะท ะฟัะตะดะฒะฐัะธัะตะปัะฝะพะณะพ ัะฒะตะดะพะผะปะตะฝะธั.
