In a time when technological growth continues to reshape how we engage with our devices, voice-powered technology emerges as a game changer, transforming the realm of user interfaces and revolutionizing... read more →
Technology is playing an important role in reshaping our interactions with the world. Among these revolutionary innovations, augmented reality (AR) and virtual reality (VR) have transformed our lives. On the... read more →
Many enterprises are continuously striving to achieve sustainability initiatives, and some of them have made considerable developments among their competitors. However, comparatively very few companies have been able to successfully... read more →
As the world becomes more connected, the need for businesses to expand their reach across cultures and borders has become a necessity and not a choice anymore. But, this brings... read more →
When you start working in customer support you will begin to notice that many a times customer ask the same questions or come up with the same problems. You will... read more →
If you are a manager, you probably keep an eye on several metrics related to your business requirements. While trends and values are constantly evolving. You might wonder what these... read more →
In the world of customer support, where quick response is the key to successful customer support, a complete shift from reactive to proactive is underway. Now, imagine a world where... read more →
Dealing with customer complaints is very challenging, but there is no getting around it. You have to deal with it at some point. However, the key to tackling such complaints... read more →
According to a report by Future Market Insights, the global valuation of helpdesk software was US$ 9.9 billion and it is expected to reach a whopping valuation of US$ 26.8... read more →
We’re thrilled to announce that our product, Faveo Helpdesk has been recognized as an impactful software solution for businesses, and for which we have received the 2023 Best Value Badge... read more →