According to a report by Future Market Insights, the global valuation of helpdesk software was US$ 9.9 billion and it is expected to reach a whopping valuation of US$ 26.8... read more →
We’re thrilled to announce that our product, Faveo Helpdesk has been recognized as an impactful software solution for businesses, and for which we have received the 2023 Best Value Badge... read more →
Mastering the art of active listening is very important for every customer center representative. Active listening is the basis of effective communication, as it makes your customers feel that they... read more →
Today, providing an exceptional customer experience is the heart and soul of every successful business. A customer would become a loyal customer and promoter of your brand if your products... read more →
Faveo is a feature-rich helpdesk solution that helps businesses in Ticket Management, Change Management, Problem Management, & Asset Management. It is a web-based support ticket system, easy to use, and... read more →
We all will agree on this statement that a Customer Support Team is the backbone of every organization. So, in order to maintain a good brand image, we should keep... read more →
What is a helpdesk? Helpdesk software is a configurable software tool that allows for handling customer queries more efficiently and easily. A help desk is essentially a way for customers... read more →
Have you ever come across a situation where you had to deal with a difficult customer who is not willing to listen to your explanation regarding a particular scenario and... read more →
Today, customer satisfaction is at the core of all businesses. It not only drives growth but also gives you an opportunity to hear your customer. Ever wondered, why do you... read more →
Who doesn’t love instant replies, no matter if they are from your loved ones or a product support team? There could be no better option than chat to have a... read more →
