Raghav Gupta

About Raghav Gupta

Raghav Gupta, the lead in customer support, excels in researching, identifying, and troubleshooting issues. His expertise ensures effective problem resolution and consistently achieves high client satisfaction.

Help Desk Audit: Build Trust with the Best Ticketing System
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Help Desk Audit: Build Trust with the Best Ticketing System

Blog

Help Desk Audit: Build Trust with the Best Ticketing System

Help desk audit is an essential practice in today’s business [...]

Raghav Gupta2025-11-11T18:21:44+05:30August 26, 2025|Blog|

10 Ways to Leverage AI for a More Efficient Helpdesk Software
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10 Ways to Leverage AI for a More Efficient Helpdesk Software

Customer Support

10 Ways to Leverage AI for a More Efficient Helpdesk Software

Customer support is a critical component of success for any [...]

Raghav Gupta2025-08-22T17:43:07+05:30April 29, 2025|Customer Support|

ITSM Ticketing System vs Email Support: Why Upgrading Is Critical for IT Teams
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ITSM Ticketing System vs Email Support: Why Upgrading Is Critical for IT Teams

Blog

ITSM Ticketing System vs Email Support: Why Upgrading Is Critical for IT Teams

Introduction With the current fast-paced digital landscape, IT departments are [...]

Raghav Gupta2025-08-22T17:56:30+05:30March 24, 2025|Blog|

15 Reasons Why Your Business Needs Ticketing System
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15 Reasons Why Your Business Needs Ticketing System

Customer Support

15 Reasons Why Your Business Needs Ticketing System

In today’s fast-paced business environment, a growing business needs dedicated [...]

Raghav Gupta2025-07-23T13:55:47+05:30June 20, 2024|Customer Support|