Telephony Integration with Faveo
Boost your customer support with Faveoย Helpdeskย andย Servicedeskย Softwareโs seamless telephony integration for effortless call management and enhanced service.
Seamless Call Management with Leading Platforms
Connect Faveo with telephony services like Knowlarity, Exotel, and 3CX to manage customer calls efficiently within the ticketing system.
Automated Ticket Creation and Organization
Every incoming call is converted into a support ticket, ensuring no queries are missed while keeping customer interactions organized.
Instant Access to Call Recordings and Customer History
Call recordings are automatically attached to corresponding tickets, giving agents easy access to customer interaction history for more informed and personalized support.
